Hello there. My internet access is randomly shut down for hours at a time and a fake tech support screen takes over. Also, my wifi dies simultaneously and my phone(wifi only) stops working. After a few hours it all just comes back on. Spybot scans and root kit scans don't solve the problem. Have tried lots of different sites recommendations but to no avail. It won't let me attach the scan of the frst, says it's too large. I did back up the registry. Also attached is a pic of the screen that takes over. Any help would be greatly appreciated. Thanks, -Isaac