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Thread: Please fix your SDUpdate.exe

  1. #1
    Junior Member
    Join Date
    Mar 2016
    Posts
    10

    Default Please fix your SDUpdate.exe

    Please fix your SDUpdate.exe. This has been going on for a few months now and I have tried to get customer support to help me resolve this issue, and to no avail. I've done several things.. tried 2.5 beta, uninstalled and reinstalled, looked into the fault extensively.. but the only results I have found were issued caused by SDUpdate.exe itself. It spams my Event Viewer with Application Errors and it has started to get to the point where it lags out my computer for a split second. This is posted about every 5 minutes in my event viewer as an error:

    Faulting application name: SDUpdate.exe, version: 2.4.40.94, time stamp: 0x53ad3eee
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.23418, time stamp: 0x5708a7e4
    Exception code: 0x0eedfade
    Fault offset: 0x0000c54f
    Faulting process id: 0x16e4
    Faulting application start time: 0x01d1beabe090ccdb
    Faulting application path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: 1f852e71-2a9f-11e6-a2d1-bc5ff435fa53

  2. #2
    Senior Member
    Join Date
    Apr 2015
    Posts
    108

    Default

    This issue is likely caused by an error with the "KERNELBASE.dll" module.

    You can find several suggestions for solutions to this issue here:
    http://answers.microsoft.com/en-us/w...d70f749?page=1


    If this does not work, please provide some information on your PC.

    Which Operating System are you using?

    Which version number of Spybot (this information can be found at the top of the Start Center)?

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