Windows 7 advising to use basic graphic settings.

[Juliet]

What was found isn't anything to worry over.

How is your computer now?

[Hissy1]

Hi Juliet

I haven't been on the PC for a couple of days, however I will try it out over the next few hours. For what little time I have used it, it seems to be a lot better than it was. Is it ok if I post back in say 3/4 hours?

Thank you very much for all your help on the problem I have been getting.

Hissy1

[Juliet]

Is it ok if I post back in say 3/4 hours?

Of course.

[Hissy1]

Hi Juliet

I spent a little more than 3 hrs on PC yesterday. It does seem a lot better than it was. The only thing I noticed is when I booted PC up this am, it seemed to take an age to get into my email program Gmail (buffering). Your thoughts would be much appreciated.

Kind Regards

Hissy1

[Juliet]

Different apps could be updating, your antivirus could be scanning out mail folders....

What I think you should do, When you note it has become sluggish, open task manager and look for a exe or tool thats using more then normal CPU,
keep using the computer the same way you normally do and look for pop ups or signs of alert.

If all is well today we'll remove tools used and quarantine folders.

[Hissy1]

Hi Juliet

Thanks for your reply. I will monitor PC throughout the following day or so and do what you have suggested. I haven,t removed any of the testing programs you asked me to d/l. I will post a further reply later.
Kind Regards

Hissy1

[Juliet]

acknowledged

[Hissy1]

Hi Juliet
I have monitored the performance of PC and it is definitely better than it was. It has not gone sluggish and task manager does not show any cpu high usage showing, nor has there been any pop-ups, so I await your reply for any removals you want me to carry out.

Once again my kind regards

Hissy1

[Juliet]

DelFix

• Please download DelFix or from Here and save the file to your Desktop.
• Double-click DelFix.exe to run the programme.
• Place a checkmark next to the following items:
• Activate UAC
• Remove disinfection tools
• Click the Run button.
• -- This will remove the specialized tools we used to disinfect your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).

***************************

• Answers to common security questions - Best Practices by quietman7, MVP
• How Malware Spreads - How did I get infected? by quietman7, MVP
• Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams, MVP
• How to Prevent Malware by miekiemoes, MVP
• How to backup and restore your data using Cobian Backup by YourHighness
• Slow Computer/browser? It May Not Be Malwareby quietman7, MVP

• AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
• CryptoPrevent places policy restrictions on loading points for ransomware (eg. CryptoWall), helping prevent the execution of malware.
• Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
• Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
• NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
• Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
• Secunia PSI will scan your computer for vulnerable softwarethat is outdated, and automatically find the latest update for you.
• SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
• Unchecky automatically removes checkmarks for bunlded software in programme installers; helping you avoid adware and PUPs.
• Web of Trust (WOT) is a browser add-on designed to alert you before interacting with a potentially malicious website.
  

[Juliet]

Glad we could help.

Since this issue appears resolved ... this Topic is closed.