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Thread: Going round in circles

  1. #1
    Junior Member
    Join Date
    Jul 2016
    Posts
    1

    Default Going round in circles

    Just purchased the home edition to add to my previous free edition..
    Downloaded ok..but is still showing free edition...
    Tried to download two or three times..to no avail..do I have to ...delete the whole lot and start again or what?
    Did get a message that said it can't be used with this windows edition..whatever that is???
    Very confusing!

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,776

    Default

    Hello gipsy,

    See if this helps: How do I install my Spybot license?

    If not please open a support ticket here

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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