Good Morning Ken,

I turned my computer off last night and it took several restarts ti get it back up this morning. As it did before, everything loaded and when I attempted to open my browser the blue screen appeared with the unexpected error msg. I'll keep trying to get it going again and try to run the memory check. I think the msg, which isn't available long enough for me to read completely, had something like NMI Hardware or MMI hardware?

I purchased this computer a couple of years ago because my old computer couldn't be upgraded from Windows XP to something Microsoft supported. It was a refurbished computer and ran well until recently. Software recently installed included Scrivener, YWrite, that unofficial Google desktop player app I mentioned, and I think some webinar or meeting software (I recently participated in some online training sessions and the software was needed to attend). I sometimes download PDF files as well. I know that someone looked at porn on my computer at least once. I don't mind him looking at it, but he will not be using my computer for such things anymore! I suspect there were some things that came with those sites.

I ran a Crucial Scan and here is the link to the results (I don't know enough to understand them and probably just need to take my computer to a professional).

I will not be power down my computer to avoid the problem with it not restarting (unless prompted by a fix program). It doesn't seem to encounter the error when I just put it in sleep mode for now.

Thanks, Tonia

Report from RogueKiller

RogueKiller V12.5.2.0 [Aug 29 2016] (Free) by Adlice Software
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Feedback :
Website :
Blog :

Operating System : Windows 10 (10.0.10586) 32 bits version
Started in : Normal mode
User : Owner [Administrator]
Started from : C:\Program Files\RogueKiller\RogueKiller.exe
Mode : Scan -- Date : 09/04/2016 10:31:27 (Duration : 00:45:36)

Processes : 0

Registry : 1
[Suspicious.Path] HKEY_CLASSES_ROOT\CLSID\{880804D3-6A76-4a39-8F95-641CFA984557} (%LOCALAPPDATA%\HuluDesktop\instances\\hdIEPlg.dll) -> Found

Tasks : 0

Files : 0

Hosts File : 0 [Too big!]

Antirootkit : 0 (Driver: Loaded)

Web browsers : 0

MBR Check :
+++++ PhysicalDrive0: Hitachi HDS721016CLA382 ATA Device +++++
--- User ---
[MBR] 3d85ef0f6756280b6df7360c7f2ee268
[BSP] cd27ed3eb96aab5c994ff939e1f9cca6 : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 152033 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 311572480 | Size: 450 MB
User = LL1 ... OK
User = LL2 ... OK