If you still have AdwCleaner on your machine I want you to right click on that and delete it.
Now, we'll download an updated version.
AdwCleaner
- Please download AdwCleaner and save the file to your Desktop.
In order to use AdwCleaner, you have to agree the Eula:- Right-click AdwCleaner.exe and select Run as administrator to run the programme.
- Follow the prompts.
- Click Scan.
- Upon completion, click Logfile. A log (AdwCleaner[S1].txt) will open. Briefly check the log for anything you know to be legitimate.
- Return to AdwCleaner. Ensure anything you know to be legitimate does not have a checkmark under the corresponding tab.
- Click Clean.
- Follow the prompts and allow your computer to reboot.
- After the reboot, a log (AdwCleaner[C1].txt) will open. Copy the contents of the log and paste in your next reply.
-- File and folder backups are made for items removed using this programme. Should a legitimate file or folder be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the item. Please do not overly concern yourself with the contents of AdwCleaner[C1].txt.
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Please download Junkware Removal Tool
or from here http://downloads.malwarebytes.org/file/jrt
to your desktop.
- Shut down your protection software now to avoid potential conflicts.
- Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete depending on your system's specifications.
- On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
- Post the contents of JRT.txt into your next message.
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please post
AdwCleaner[C1].txt
JRT.txt