I am a very novice user so please go easy on the technical lingo. I mostly play games off I-Win subscription and Zynga games. I do a little Outlook, pay some bills, and occasionally Facebook. I picked up something I am told is called malware. I use Google Chrome, and usually when I am right in the middle of my game it pops me out and tries to sells me some kind of software. I asked by daughter for help and she said to get Spybot, which I have done. I followed the bouncing ball so to speak, and got the latest updated files, and then ran a system scan then clicked on the fix. Wonderful I thought. Wrong! Went back to my game, and still had the same problem. I have done this 4 or 5 times now, and it won't fix the problem. What do I do at this point? This junk is driving me nuts! Thanks!