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Thread: Error during update - "Adware-C.sbi-20161012.cab" does not match expected hash

  1. #1
    Senior Member
    Join Date
    Sep 2008
    Posts
    155

    Default Error during update - "Adware-C.sbi-20161012.cab" does not match expected hash

    I'm getting this error when trying to get this week's updates.

    Could you please fix this.

    Code:
    [00:00.000] [i] Update started...
    [00:00.014] [+] Updating Service is active.
    [00:00.027] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
    [00:01.079] [+] Retrieved update info file.
    [00:02.823] [.] Info file part done.
    [00:03.068] [+] Adware-C.sbi (version 20161005) needs to be updated (to version 20161012).
    [00:03.088] [.] Downloading updates...
    [00:03.108] [+] File "Adware-C.sbi" needs to be downloaded.
    [00:03.797] [+] Unable to download archive "Adware-C.sbi-20161012.cab" from http://134.169.192.5/pub/mirror/spybot.info/sb2updates/!
    [00:04.738] [+] Downloaded archive "Adware-C.sbi-20161012.cab" from http://www.antispyware-downloadserver.com/updates/spybot2/.
    [00:04.751] [-] Hash 6c80e4028294219575e91df249a887f3 for archive "Adware-C.sbi-20161012.cab" does not match expected hash DB0C996C4E196F04287E706CEDEED1A2!
    [00:04.765] [+] All files have been processed.
    [00:04.785] [+] Installed 1 updates.
    [00:04.795]

  2. #2
    Senior Member
    Join Date
    Sep 2008
    Posts
    155

    Default

    Looks like this is fixed now. I just got a 13 October 2016 version with no errors.

    Thanks.

  3. #3
    Member of Team Spybot (m/f)'s Avatar
    Join Date
    Feb 2006
    Posts
    277

    Default

    Correct. It has been fixed this morning.
    (m/f)

  4. #4
    Junior Member
    Join Date
    Nov 2015
    Posts
    9

    Default

    I'm still getting the "does not match expected hash" error for Adware-C and PUPS-C. Tried it yesterday (10/12) and just now.
    Specifically, I'm getting:
    [00:01.093] [-] Hash d41d8cd98f00b204e9800998ecf8427e for archive "Adware-C.sbi-20161013.cab" does not match expected hash 400F86D104A96C27773550A175E4FD41!
    [00:01.582] [-] Hash 54944db570e8bd1db352cf8d7f0c557a for archive "PUPS-C.sbi-20161012.cab" does not match expected hash 8DD52BC6E409AE4A74DA15A0AA886703!

    This one did work:
    [00:02.413] [+] Downloaded archive "Trojans-C.sbi-20161012.cab" from http://updates3.safer-networking.org/spybot2/.

    Here's full log file:
    [00:00.000] [i] Update started...
    [00:00.006] [+] Updating Service is active.
    [00:00.010] [.] Trying to retrieve update info file from http://updates3.safer-networking.org/spybotsd2.uid...
    [00:00.446] [+] Retrieved update info file.
    [00:00.730] [.] Info file part done.
    [00:00.756] [+] Trojans-C.sbi (version 20161005) needs to be updated (to version 20161012).
    [00:00.774] [+] PUPS-C.sbi (version 20160928) needs to be updated (to version 20161012).
    [00:00.790] [+] Adware-C.sbi (version 20161005) needs to be updated (to version 20161013).
    [00:00.792] [.] Downloading updates...
    [00:00.795] [+] File "Adware-C.sbi" needs to be downloaded.
    [00:01.090] [+] Downloaded archive "Adware-C.sbi-20161013.cab" from http://updates3.safer-networking.org/spybot2/.
    [00:01.093] [-] Hash d41d8cd98f00b204e9800998ecf8427e for archive "Adware-C.sbi-20161013.cab" does not match expected hash 400F86D104A96C27773550A175E4FD41!
    [00:01.097] [+] File "PUPS-C.sbi" needs to be downloaded.
    [00:01.579] [+] Downloaded archive "PUPS-C.sbi-20161012.cab" from http://www.antispyware-downloadserve...dates/spybot2/.
    [00:01.582] [-] Hash 54944db570e8bd1db352cf8d7f0c557a for archive "PUPS-C.sbi-20161012.cab" does not match expected hash 8DD52BC6E409AE4A74DA15A0AA886703!
    [00:01.585] [+] File "Trojans-C.sbi" needs to be downloaded.
    [00:02.413] [+] Downloaded archive "Trojans-C.sbi-20161012.cab" from http://updates3.safer-networking.org/spybot2/.
    [00:02.419] [+] Extracted "Trojans-C.sbi-20161012.cab"!
    [00:02.424] [+] Installed "Trojans-C.sbi".
    [00:02.427] [+] All files have been processed.
    [00:02.434] [+] Installed 3 updates.
    [00:06.244]

  5. #5
    Junior Member
    Join Date
    Nov 2015
    Posts
    9

    Default

    Ran update again and now all updates install. Note unable to download from http://updates.download-spybot.com/

    [00:00.000] [i] Update started...
    [00:00.002] [+] Updating Service is active.
    [00:00.002] [.] Trying to retrieve update info file from http://updates1.safer-networking.org/spybotsd2.uid...
    [00:00.584] [+] Retrieved update info file.
    [00:01.153] [.] Info file part done.
    [00:01.224] [+] PUPS-C.sbi (version 20160928) needs to be updated (to version 20161012).
    [00:01.239] [+] Adware-C.sbi (version 20161005) needs to be updated (to version 20161013).
    [00:01.242] [.] Downloading updates...
    [00:01.245] [+] File "Adware-C.sbi" needs to be downloaded.
    [00:01.842] [+] Unable to download archive "Adware-C.sbi-20161013.cab" from http://updates.download-spybot.com/!
    [00:03.218] [+] Downloaded archive "Adware-C.sbi-20161013.cab" from http://updates4.safer-networking.org/spybot2/.
    [00:03.225] [+] Extracted "Adware-C.sbi-20161013.cab"!
    [00:03.230] [+] Installed "Adware-C.sbi".
    [00:03.235] [+] File "PUPS-C.sbi" needs to be downloaded.
    [00:04.733] [+] Downloaded archive "PUPS-C.sbi-20161012.cab" from http://ns364576.ovh.net/spybot2/updates/spybot2/.
    [00:04.739] [+] Extracted "PUPS-C.sbi-20161012.cab"!
    [00:04.744] [+] Installed "PUPS-C.sbi".
    [00:04.748] [+] All files have been processed.
    [00:04.757] [+] Installed 2 updates.
    [00:08.387]

  6. #6
    Member of Team Spybot (m/f)'s Avatar
    Join Date
    Feb 2006
    Posts
    277

    Default

    Thank you for the information. We realized there was a problem with one of our update servers. We are currently taking care of this and will reply again when the issue is fixed. Currently repeatedly updating might as well work as it did in your case, because other servers are used then.
    (m/f)

  7. #7
    Member of Team Spybot (m/f)'s Avatar
    Join Date
    Feb 2006
    Posts
    277

    Default

    Another problem with the update servers was fixed. There should not be any errors anymore. Thank you.
    (m/f)

  8. #8
    Junior Member
    Join Date
    Oct 2016
    Posts
    1

    Default Hash problem not fixed yet

    I just attempted to update and received the following message:
    [00:09.766] [+] Downloaded archive "Adware-C.sbi-20161019.cab" from http://updates4.safer-networking.org/spybot2/.
    [00:09.766] [-] Hash 0df904ea4da1883633243d8bb028d7d9 for archive "Adware-C.sbi-20161019.cab" does not match expected hash 1B233182D31E9863461D3EC4636BC9BE!

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