adware not removed

[jdolan3580]

somehow whenu.funplayer got on my computer, pretty sure I mis-hit a key going to safetynetaccess for my landing page. Spybot found it but when I tried to to fix got this Unexpected error cannot fix path C:Windows/wininit.ini (backslash / went opposite direction) very frustrating Any ideas?

[tashi]

Hello jdolan3580,

Did you elevate Spybot's permissions?

If not, please open Spybot by right-clicking on the Spybot icon and choosing the option to “Run as administrator”.

Which version and edition of the software do you have: https://www.safer-networking.org/

Also what is the operating system please.

Best regards.

[jdolan3580]

Tashi thanks dont have the option to run as admin tried to copy and paste spy 162 ver, on windows 10 another nitemare

--- Search result list ---
WhenU.FunPlayer: [SBI $231D0600] Data (File, nothing done)
C:\ProgramData\ExtRaShoopPPeeR\3130.dat
Properties.size=3434
Properties.md5=6E04CD89623290A64FF497D8DB5BCE9E
Properties.filedate=1395080424
Properties.filedatetext=2014-03-17 13:20:24


--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2016-11-15 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2015-07-31 Includes\Adware-000.sbi (*)
2015-11-10 Includes\Adware-001.sbi (*)
2016-11-16 Includes\Adware-C.sbi (*)
2014-01-13 Includes\Adware.sbi (*)
2014-01-13 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2014-11-14 Includes\Dialer-000.sbi (*)
2014-11-14 Includes\Dialer-001.sbi (*)
2016-11-16 Includes\Dialer-C.sbi (*)
2014-01-13 Includes\Dialer.sbi (*)
2014-01-13 Includes\DialerC.sbi (*)
2016-06-22 Includes\Fraud-000.sbi (*)
2016-02-29 Includes\Fraud-001.sbi (*)
2015-11-23 Includes\Fraud-002.sbi (*)
2016-07-06 Includes\Fraud-003.sbi (*)
2013-04-11 Includes\HeavyDuty.sbi (*)
2014-11-14 Includes\Hijackers-000.sbi (*)
2014-11-14 Includes\Hijackers-001.sbi (*)
2016-11-09 Includes\Hijackers-C.sbi (*)
2014-01-13 Includes\Hijackers.sbi (*)
2014-01-13 Includes\HijackersC.sbi (*)
2014-01-08 Includes\iPhone-000.sbi (*)
2014-01-08 Includes\iPhone.sbi (*)
2016-05-27 Includes\Keyloggers-000.sbi (*)
2016-08-31 Includes\Keyloggers-C.sbi (*)
2014-01-13 Includes\Keyloggers.sbi (*)
2014-01-13 Includes\KeyloggersC.sbi (*)
2015-06-25 Includes\Malware-000.sbi (*)
2016-06-22 Includes\Malware-001.sbi (*)
2016-06-14 Includes\Malware-002.sbi (*)
2015-11-19 Includes\Malware-003.sbi (*)
2016-06-14 Includes\Malware-004.sbi (*)
2016-06-22 Includes\Malware-005.sbi (*)
2016-01-18 Includes\Malware-006.sbi (*)
2015-10-29 Includes\Malware-007.sbi (*)
2016-11-16 Includes\Malware-C.sbi (*)
2014-01-13 Includes\Malware.sbi (*)
2014-01-13 Includes\MalwareC.sbi (*)
2016-03-24 Includes\PUPS-000.sbi (*)
2015-10-22 Includes\PUPS-001.sbi (*)
2014-01-15 Includes\PUPS-002.sbi (*)
2016-11-16 Includes\PUPS-C.sbi (*)
2014-01-13 Includes\PUPS.sbi (*)
2014-01-13 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2014-01-08 Includes\Security-000.sbi (*)
2015-12-02 Includes\Security-C.sbi (*)
2014-01-08 Includes\Security.sbi (*)
2014-01-13 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2015-11-11 Includes\Spyware-000.sbi (*)
2015-05-06 Includes\Spyware-001.sbi (*)
2016-08-10 Includes\Spyware-C.sbi (*)
2014-01-13 Includes\Spyware.sbi (*)
2014-01-08 Includes\SpywareC.sbi (*)
2012-11-19 Includes\Tracks.uti
2015-11-17 Includes\Trojans-000.sbi (*)
2015-11-19 Includes\Trojans-001.sbi (*)
2015-11-25 Includes\Trojans-002.sbi (*)
2016-01-20 Includes\Trojans-003.sbi (*)
2016-01-22 Includes\Trojans-004.sbi (*)
2015-11-25 Includes\Trojans-005.sbi (*)
2015-11-30 Includes\Trojans-006.sbi (*)
2016-01-27 Includes\Trojans-007.sbi (*)
2015-11-16 Includes\Trojans-008.sbi (*)
2015-04-21 Includes\Trojans-009.sbi (*)
2016-11-16 Includes\Trojans-C.sbi (*)
2016-02-02 Includes\Trojans-OG-000.sbi (*)
2014-01-15 Includes\Trojans-TD-000.sbi (*)
2014-01-15 Includes\Trojans-VM-000.sbi (*)
2014-01-15 Includes\Trojans-VM-001.sbi (*)
2014-01-15 Includes\Trojans-VM-002.sbi (*)
2014-01-15 Includes\Trojans-VM-003.sbi (*)
2014-01-15 Includes\Trojans-VM-004.sbi (*)
2014-01-15 Includes\Trojans-VM-005.sbi (*)
2014-01-15 Includes\Trojans-VM-006.sbi (*)
2014-01-15 Includes\Trojans-VM-007.sbi (*)
2014-01-15 Includes\Trojans-VM-008.sbi (*)
2014-01-15 Includes\Trojans-VM-009.sbi (*)
2014-01-15 Includes\Trojans-VM-010.sbi (*)
2014-01-15 Includes\Trojans-VM-011.sbi (*)
2014-01-15 Includes\Trojans-VM-012.sbi (*)
2014-01-15 Includes\Trojans-VM-013.sbi (*)
2014-01-15 Includes\Trojans-VM-014.sbi (*)
2014-01-15 Includes\Trojans-VM-015.sbi (*)
2014-01-15 Includes\Trojans-VM-016.sbi (*)
2014-01-15 Includes\Trojans-VM-017.sbi (*)
2014-01-15 Includes\Trojans-VM-018.sbi (*)
2014-01-15 Includes\Trojans-VM-019.sbi (*)
2014-01-15 Includes\Trojans-VM-020.sbi (*)
2014-01-15 Includes\Trojans-VM-021.sbi (*)
2014-01-15 Includes\Trojans-VM-022.sbi (*)
2014-01-15 Includes\Trojans-VM-023.sbi (*)
2014-01-15 Includes\Trojans-VM-024.sbi (*)
2014-01-13 Includes\Trojans-VM-025.sbi (*)
2014-01-13 Includes\Trojans-VM-026.sbi (*)
2015-11-09 Includes\Trojans-ZB-000.sbi (*)
2016-02-03 Includes\Trojans-ZL-000.sbi (*)
2014-01-09 Includes\Trojans.sbi (*)
2010-03-10 Includes\TrojansC-01.sbi (*)
2014-01-09 Includes\TrojansC-02.sbi (*)
2014-01-09 Includes\TrojansC-03.sbi (*)
2014-01-16 Includes\TrojansC-04.sbi (*)
2014-01-09 Includes\TrojansC-05.sbi (*)
2014-01-09 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll



--- System information ---
Unknown Windows version 6.2 (Build: 9200) (6.2.9200)

[jdolan3580]

Tashi sorry about the long list I just tried to copy and paste
issue is whenu.funplayer adware does not allow removal in .ini file

[tashi]

Hello jdolan3580,

Do you have other security programs installed, if so please list them.

Was Windows 10 a new install or an upgrade from a previous operating system.

Also, have you experienced any other issues with the computer that might be related to infection?

Please let me know. It may be best if someone takes a look at the system in the malware forum, if so I will provide a link to that forum's FAQ.

Best regards.

[jdolan3580]

Tashi
win 10 was upgrade from win 8
also have norton security installed
please share no worries

[tashi]

Hello jdolan3580,

For someone to check out the system please see the Malware Removal Forum sticky which includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic in that forum providing the logs so a volunteer analyst can guide you.

Best regards.