A log for inspection

[Juliet]

Thank you for your patience.

[FraserR]

ZA.jpg

I installed a wifi dongle and I briefly had sites working until this message from zone alarm came up.

[Juliet]

Might want to present that to your topic you opened at WTT.

My opinion is your firewall is causing problems,

[FraserR]

I have uninstalled Zone Alarm 141. It did not seem to be compatible when I tried to reinstall it. I now have 150. I have disabled the LAN adapter then enabled it again and I am getting the difficult sites. I still can't update Spybot but I will uninstall it tomorrow and reinstall it.

[Juliet]

I have uninstalled Zone Alarm 141. It did not seem to be compatible when I tried to reinstall it. I now have 150. I have disabled the LAN adapter then enabled it again and I am getting the difficult sites. I still can't update Spybot but I will uninstall it tomorrow and reinstall it.

You uninstalled it and replaced it with a different version and now you can access the sites previously blocked?

Did the worse of this happen after you upgraded the machine to Windows 10?

[Juliet]

try the below


If he has elevated Spybot's permissions to run as Administrator and still cannot download Spybot+AV updates he should open a support ticket so they can work with him.

The feedback from users experiencing this issue may help them move towards a solution:. https://www.safer-networking.org/sup...ket/technical/

[FraserR]

I suspect the problem started when I tried to install the anniversary update. It did not install correctly and I ended up downloading a DVD image to install it recently. Zone Alarm is quite bad for updating and you can find there is a newer version you weren't aware of. I still have the Spybot updating problem.

[Juliet]

I suspect the problem started when I tried to install the anniversary update. It did not install correctly and I ended up downloading a DVD image to install it recently. Zone Alarm is quite bad for updating and you can find there is a newer version you weren't aware of. I still have the Spybot updating problem.

If you only knew how many poor people have had problems with these windows 10 updates...it's been a near nightmare. They had no idea what was coming. (ducking from microsoft police now)

I've sent a private message to an administrator to see what can be done from here.

[Juliet]

Glad we could help.

Since this issue appears resolved ... this Topic is closed.