hahaha...i have a fire extinguisher right close! well i guess that does it for me! again. i ran the tool that cleaned my desktop of tools and reports, i hope i don't have problems causing me to return, but...if i do somehow encounter them i know where help is. you guys are the best, seriously. geek squad and individual repair people ...first thing out their mouth is "new hard drive and new windows to start for about $500 and maybe more depending how bad it is." you guys are the best and i sincerely thank you for the help. may you all have a very Merry Christmas and a Happy New Year!