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Thread: Spybot - Search & Destroy 2 --> Setting Dialog don't show

  1. #1
    Junior Member
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    Default Spybot - Search & Destroy 2 --> Setting Dialog don't show

    Hi,

    I just Installed Spybot - Search & Destroy 2 and bought the Privat License

    I'm using Windows 10 (Pro)

    When I try to open the Setting Dialog, I can see that the task is running, but the Window will be not displayed

    I allready Updated to Version 2.5.42 and installed also the "Spybot - Search & Destroy 2" patch files.

    But the result is the same


    even if I try to run SDSettings.exe file separatly, the Setting Dialog will be not Displayed


    Is there an workaround / fix for this issue ?


    best regards

    Hunni

  2. #2
    Member of Team Spybot tashi's Avatar
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    Hello hunni,

    Did you switch to advanced mode before attempting to access the “Settings“ module via the Spybot’s Start Center?

    Or via “SDTray“ (the small Spybot 2 icon beside your systems clock in the taskbar) > “Advanced Tools“ > “Settings“.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Dear tashi,

    yes, I enabled the advanced mode, otherwise I don't see the Settings Icon.

    I also tried to start the Setting Dialog via the TrayIcon

    I also tried to run Spybot - Search & Destroy 2 as Administrator


    in the Taskmanager, I can see that the Setting Task ist running, but the Form will be not displayed
    Setting.JPG

    best regards

    hunni

  4. #4
    Member of Team Spybot tashi's Avatar
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    Hello hunni,

    Thank you for clarifying.

    Please open a support ticket here: https://www.safer-networking.org/sup...ket/technical/

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
    Junior Member
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    Quote Originally Posted by tashi View Post
    Hello hunni,

    Thank you for clarifying.

    Please open a support ticket here: https://www.safer-networking.org/sup...ket/technical/

    Best regards.


    I send the Information to the Support Team in January, but upto now no information if the problem is solved

    upto now I'm still not able to use the paid license


    best regards

    Hunni

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