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Thread: clampi?

  1. #21
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    looking in the program files for the program the log files for this date include about 12 logs...need them all?

  2. #22
    Security Expert Juliet's Avatar
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    I don't think I need to see any of those logs.

    Please find these tools I had you download earlier and delete those.

    AdwCleaner and Junkware Removal Tool

    We'll see if we can get updated versions

    ~~~

    AdwCleaner
    • Please download AdwCleaner and save the file to your Desktop.
      In order to use AdwCleaner, you have to agree the Eula:
    • Right-click AdwCleaner.exe and select Run as administrator to run the programme.
    • Follow the prompts.
    • Click Scan.
    • Upon completion, click Logfile. A log (AdwCleaner[S1].txt) will open. Briefly check the log for anything you know to be legitimate.
    • Return to AdwCleaner. Ensure anything you know to be legitimate does not have a checkmark under the corresponding tab.
    • Click Clean.
    • Follow the prompts and allow your computer to reboot.
    • After the reboot, a log (AdwCleaner[C1].txt) will open. Copy the contents of the log and paste in your next reply.

    -- File and folder backups are made for items removed using this programme. Should a legitimate file or folder be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the item. Please do not overly concern yourself with the contents of AdwCleaner[C1].txt.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Please download Junkware Removal Tool
    or from here http://downloads.malwarebytes.org/file/jrt
    to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.

    ~~~

    Let's open and update Malwarebytes Anti-Malware

    • Open Malwarebytes
    • Windows Vista, Windows 7 , 8, 8.1 and 10 : Right click and select "Run as Administrator"

    • On the Dashboard click on Update Now
    • Go to the Setting Tab
    • Under Setting go to Detection and Protection
    • Under PUP and PUM make sure both are set to show Treat Detections as Malware
    • Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked
    • Then on the Dashboard click on Scan
    • Make sure to select THREAT SCAN
    • Then click on Scan
    • Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards.
    • When the scan is finished on the bottom right click on SAVE RESULTS then select Copy to Clipboard
    • If threats are detected, click Remove Selected. If you are prompted to reboot, click Yes.
    • Please paste the log back into this thread for review

    • Exit Malwarebytes




    please post
    AdwCleaner[C1].txt
    JRT.txt
    Malwarebytes log
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
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  3. #23
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    sorry i was out of town unexpectedly...ok running adware it didn't prompt me on the eula or reboot...it all is running good though

    # AdwCleaner v6.043 - Logfile created 20/02/2017 at 20:37:03
    # Updated on 27/01/2017 by Malwarebytes
    # Database : 2017-02-20.3 [Server]
    # Operating System : Windows 10 Home (X64)
    # Username : Dad - BRIDGES1
    # Running from : C:\Users\Dad\Desktop\AdwCleaner.exe
    # Mode: Scan
    # Support : https://www.malwarebytes.com/support



    ***** [ Services ] *****

    No malicious services found.


    ***** [ Folders ] *****

    No malicious folders found.


    ***** [ Files ] *****

    No malicious files found.


    ***** [ DLL ] *****

    No malicious DLLs found.


    ***** [ WMI ] *****

    No malicious keys found.


    ***** [ Shortcuts ] *****

    No infected shortcut found.


    ***** [ Scheduled Tasks ] *****

    No malicious task found.


    ***** [ Registry ] *****

    No malicious registry entries found.


    ***** [ Web browsers ] *****

    No malicious Firefox based browser items found.
    No malicious Chromium based browser items found.

    *************************

    C:\AdwCleaner\AdwCleaner[C0].txt - [3772 Bytes] - [13/02/2017 03:25:15]
    C:\AdwCleaner\AdwCleaner[S0].txt - [3761 Bytes] - [13/02/2017 03:24:33]
    C:\AdwCleaner\AdwCleaner[S1].txt - [1126 Bytes] - [20/02/2017 20:37:03]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1199 Bytes] ##########

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Malwarebytes
    Version: 8.1.0 (12.05.2016)
    Operating System: Windows 10 Home x64
    Ran by Dad (Administrator) on Mon 02/20/2017 at 20:44:37.65
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




    File System: 1

    Successfully deleted: C:\WINDOWS\wininit.ini (File)



    Registry: 0





    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Mon 02/20/2017 at 20:47:00.44
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  4. #24
    Security Expert Juliet's Avatar
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    Malwarebytes log ?
    Windows Insider MVP Consumer Security 2009 - 2017
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  5. #25
    Security Expert Juliet's Avatar
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    Also, please tell me how the computer is now.
    Windows Insider MVP Consumer Security 2009 - 2017
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  6. #26
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    Quote Originally Posted by Juliet View Post
    Malwarebytes log ?
    oops!

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 2/20/2017
    Scan Time: 8:51 PM
    Logfile:
    Administrator: Yes

    Version: 2.2.1.1043
    Malware Database: v2017.02.21.01
    Rootkit Database: v2017.02.15.01
    License: Free
    Malware Protection: Disabled
    Malicious Website Protection: Disabled
    Self-protection: Disabled

    OS: Windows 10
    CPU: x64
    File System: NTFS
    User: Dad

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 390929
    Time Elapsed: 21 min, 39 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Enabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 0
    (No malicious items detected)

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    Physical Sectors: 0
    (No malicious items detected)


    (end)

  7. #27
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    it's doing ok...it is skittish. it seems at times to be just normal and then s l o w d o w n and takes forever for no reason at all. it's staying online except an occasional call knocks me off. it may just be me but these scans come back so innocent looking and i can't help but wonder if the boogy man is napping somewhere, :(

  8. #28
    Security Expert Juliet's Avatar
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    Let's do a quick check to see if windows is trying to update.

    https://support.microsoft.com/en-us/...ate-windows-10
    Windows Insider MVP Consumer Security 2009 - 2017
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  9. #29
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    it updated ok, it needed one that was installed. i guess all is well here, i know it was a scare to me as i'd never been confronted like i was by one who was operating totally criminal. live and learn...what do i need to watch for if there is anything i may can foresee, i understand clampi is very elusive. i've changed all of my info on banking, passwords and things like that.

  10. #30
    Security Expert Juliet's Avatar
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    Since all passwords have been changed. the best to do for now is practice safe surfing as best you can.

    Something doesn't look right ....handle with care.

    • Please download DelFix or from Here and save the file to your Desktop.
    • Double-click DelFix.exe to run the programme.
    • Place a checkmark next to the following items:
    • Activate UAC
    • Remove disinfection tools
    • Click the Run button.
    • -- This will remove the specialized tools we used to disinfect your system.
      Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete
      ).

    ************


    • AdBlock is a browser add-on that blocks annoying banners, pop-ups and video ads.
    • CryptoPrevent places policy restrictions on loading points for ransomware (eg. CryptoWall), helping prevent the execution of malware.
    • Malwarebytes Anti-Exploit (MBAE) is designed to prevent zero-day malware from exploiting vulnerable software.
    • Malwarebytes Anti-Malware Premium (MBAM) works in real-time along side your Anti-Virus to prevent malware execution.
    • NoScript is a Firefox add-on that blocks the actions of malicious scripts by using whitelisting and other technology.
    • Sandboxie isolates programmes of your choice, preventing files from being written to your HDD unless approved by you.
    • Secunia PSI will scan your computer for vulnerable softwarethat is outdated, and automatically find the latest update for you.
    • SpywareBlaster is a form of passive protection, designed to block the actions of malicious websites and tracking cookies.
    • Unchecky automatically removes checkmarks for bunlded software in programme installers; helping you avoid adware and PUPs.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
    Want to help others? Join the ClassRoom and learn how.

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