Results 1 to 8 of 8

Thread: Spybot never stop....

  1. #1
    Junior Member
    Join Date
    Mar 2017
    Posts
    2

    Default Spybot never stop....

    Hello,

    Please,
    My Spybot on Win 10 never stop

    the position is: 868961/858814

    Thanks for your Help
    @a

    Nota bene:
    I us Defender from Microsoft

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,445

    Default

    Hello arenas,

    Which version of Spybot do you have please: https://www.safer-networking.org/private/

    Does Spybot freeze on a particular item it is scanning?

    For instance:
    https://www.safer-networking.org/faq...zlob-zipcodec/

    https://www.safer-networking.org/faq...ring-the-scan/

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member
    Join Date
    Mar 2017
    Posts
    2

    Default

    Quote Originally Posted by tashi View Post
    Hello arenas,

    Which version of Spybot do you have please: https://www.safer-networking.org/private/

    Does Spybot freeze on a particular item it is scanning?

    For instance:
    https://www.safer-networking.org/faq...zlob-zipcodec/

    https://www.safer-networking.org/faq...ring-the-scan/

    Best regards.
    Hello Sir,
    Many thanks for your reply!

    I us now version 1.6.2.46 (Spybot Search & Destroy)
    Copyright 2000-20007
    Last update 8.3.2017

    It freeze at the incoming (download folder)
    Also: I us win 10 and Windows Defender from Microsoft
    Best regards
    @a

    Nota bene: Spybot works also for Vista premium 64 bit, without any problem!

  4. #4
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,445

    Default

    Hello arenas,

    If the download is not successful you can manually download the updates on this page: https://www.safer-networking.org/dl/

    Manual detection updates

    Hope that helps.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
    Junior Member
    Join Date
    Apr 2017
    Posts
    1

    Default SpyBot Doesn't Stop Once Scan Is Over

    Quote Originally Posted by tashi View Post
    Hello arenas,

    If the download is not successful you can manually download the updates on this page: https://www.safer-networking.org/dl/

    Manual detection updates

    Hope that helps.
    I have the most current version with automatic updates on a Pro account. Version: 2.5.24.0 Update: 2.5.42.94 When I run a full scan the scan doesn't stop once the scan has finished. It starts to run the scan again. If I don't stop it it will run forever. Once the initial scan is finished I can stop it and it will ask me if I want to fix the errors. Other than that everything else works. This is a recent problem, I assumed it started after a recent update.

  6. #6
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,445

    Default

    Hello papamike,

    Quote Originally Posted by papamike View Post
    This is a recent problem, I assumed it started after a recent update.
    Could you open a support ticket please.

    Thank you.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  7. #7
    Junior Member
    Join Date
    Jul 2017
    Posts
    2

    Default Best of luck, Mike

    I had this problem and posted the following on a previous thread. Then they closed the thread without responding. Apparently they don't respond well to criticism.

    07-16-17, 12:50 PM #15
    rainyfriday
    Junior Member

    I purchased spybot yesterday, July 15, 2017. Spent 14 hours whitelisting (would have been nice to know I wouldn't be able to use the computer for 14 hours) and today I updated, brought immunizations up to date and started a full scan.

    Yes, it did a scan, started another scan and is stuck at 4.9%. I see the information above that there is a fix. Apparently it has been necessary to apply a fix for a considerable amount of time. Why should I apply a fix? Why haven't you fixed it?

    So is it a fact that you haven't so I will have to apply the fix? Lovely. Thanks, sort of. I remember when spybot actually ran all those years ago and for free (and I did donate).

  8. #8
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,445

    Default

    Hello rainyfriday,

    Did you open a support ticket?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •