Spybot never stop....

[arenas]

Hello,

Please,
My Spybot on Win 10 never stop

the position is: 868961/858814

Thanks for your Help
@a

Nota bene:
I us Defender from Microsoft

[tashi]

Hello arenas,

Which version of Spybot do you have please: https://www.safer-networking.org/private/

Does Spybot freeze on a particular item it is scanning?

For instance:
https://www.safer-networking.org/faq...zlob-zipcodec/

https://www.safer-networking.org/faq...ring-the-scan/

Best regards.

[arenas]

Hello arenas,

Which version of Spybot do you have please: https://www.safer-networking.org/private/

Does Spybot freeze on a particular item it is scanning?

For instance:
https://www.safer-networking.org/faq...zlob-zipcodec/

https://www.safer-networking.org/faq...ring-the-scan/

Best regards.

Hello Sir,
Many thanks for your reply!

I us now version 1.6.2.46 (Spybot Search & Destroy)
Copyright 2000-20007
Last update 8.3.2017

It freeze at the incoming (download folder)
Also: I us win 10 and Windows Defender from Microsoft
Best regards
@a

Nota bene: Spybot works also for Vista premium 64 bit, without any problem!

[tashi]

Hello arenas,

If the download is not successful you can manually download the updates on this page: https://www.safer-networking.org/dl/

Manual detection updates

Hope that helps.

[papamike]

Hello arenas,

If the download is not successful you can manually download the updates on this page: https://www.safer-networking.org/dl/

Manual detection updates

Hope that helps.

I have the most current version with automatic updates on a Pro account. Version: 2.5.24.0 Update: 2.5.42.94 When I run a full scan the scan doesn't stop once the scan has finished. It starts to run the scan again. If I don't stop it it will run forever. Once the initial scan is finished I can stop it and it will ask me if I want to fix the errors. Other than that everything else works. This is a recent problem, I assumed it started after a recent update.

[tashi]

Hello papamike,

This is a recent problem, I assumed it started after a recent update.

Could you open a support ticket please.

Thank you.