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Thread: spybot hangs

  1. #1
    Junior Member
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    Default spybot hangs

    Hi

    Running spybot 2.5 on windows 10 it seems to hang (over 1 hour checking safe stuff)..

    Status: Scan progressing.
    Product: Eicar-AV-Test downloaded files...

    tried a re-install but get the same thing.

    assistance/suggestions welcome.

    Mike

  2. #2
    Member of Team Spybot tashi's Avatar
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    Default

    Hello osborneuk,

    Which edition of Spybot do you have please: https://www.safer-networking.org/private/

    Does Spybot finish the scan or freeze?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member
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    Default

    Quote Originally Posted by tashi View Post
    Hello osborneuk,

    Which edition of Spybot do you have please: https://www.safer-networking.org/private/

    Does Spybot finish the scan or freeze?

    Best regards.
    spybot 2.5.42.0
    malware 2.5.42.181

    free version

    it freezes

  4. #4
    Member of Team Spybot tashi's Avatar
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    Default

    Hi osborneuk,

    Sorry you are experiencing this issue, please see the FAQ: If Spybot freezes during a scan

    You didn't mention the scan freezing on Zlob but just in case: https://www.safer-networking.org/faq...zlob-zipcodec/

    If neither FAQ helps please open a support ticket.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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