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Thread: Reinstall of SpyBot Fails

  1. #1
    Junior Member
    Join Date
    Apr 2017
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    Default Reinstall of SpyBot Fails

    I am using 1.6 SpyBot on Win 10 64 Bit. When I executed the program today, it would not immunize Win Mail app under "options." I decided to uninstall SpyBot, download the same from SpyBot, and then attempted to reinstall it again. During installation (as Administrator) I received the following error message: "An error occurred while trying to replace the existing file. DeleteFile Failed; code 5. Access is denied." I enjoy using the program, but now it seems something is amiss. Suggestions or clarification would be appreciated. Thank you.

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
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    USA
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    Hello Laird Gordon,

    Spybot is at version 2x and I haven't seen that error in awhile.

    Please open a support ticket: https://www.safer-networking.org/contact/spybot16/

    Thank you.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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