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Thread: Can't access spybot support page

  1. #1
    Junior Member
    Join Date
    Jun 2015
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    Default Can't access spybot support page

    I have spent more than an hour trying to send an email to Support but the RECAPTCHA feature is broken. It keeps repeating itself, gives me "can't contact RECAPTCHA" messages and there was a problem with your submission, the RECAPTCHA wasn't entered correctly, go back and try it again. I've given up on going in circles, can someone else make contact with Support and get them to fix this?

  2. #2
    Member of Team Spybot tashi's Avatar
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    Oct 2005
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    Hello thomasL,

    I just tried a RECAPTCHA which was working, in order to locate any current problem could you provide a link to the page you were using please.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member
    Join Date
    Apr 2017
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    5

    Default

    Quote Originally Posted by tashi View Post
    Hello thomasL,

    I just tried a RECAPTCHA which was working, in order to locate any current problem could you provide a link to the page you were using please.

    Best regards.


    to send...


  4. #4
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
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    30,955

    Default

    Hello,

    Thank you for reporting this, the webmaster has found and fixed the problem.

    Could you try again please and let me know if it worked for you.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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