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Thread: Virus that I need help getting rid of PLEASE HELP!!!

  1. #11
    Security Expert Juliet's Avatar
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    Quote Originally Posted by imothom View Post
    I haven't done the newest scan yet. But are you seeing anything from any of the other ones?

    The original things that I wrote about haven't happened again, the computer is just running more slowly than usual.

    Should I keep running scans? Will having all these different scan/antivirals make them less effective?
    I think it would be wise to run the last one requested.

    Also, Microsoft is pushing out a few new windows updates over the last few days.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  2. #12
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    Default Emisoft scan

    Emsisoft Emergency Kit - Version 2017.4
    Last update: 5/18/2017 9:26:50 AM
    User account: IMOGENCOMPUTER\Imogen
    Computer name: IMOGENCOMPUTER
    OS version: Windows 10x64

    Scan settings:

    Scan type: Malware Scan
    Objects: Rootkits, Memory, Traces, Files

    Detect PUPs: Off
    Scan archives: Off
    ADS Scan: On
    File extension filter: Off
    Direct disk access: Off

    Scan start: 5/18/2017 9:30:07 AM

    Scanned 80313
    Found 0

    Scan end: 5/18/2017 9:33:56 AM
    Scan time: 0:03:49

  3. #13
    Security Expert Juliet's Avatar
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    Will having all these different scan/antivirals make them less effective?
    I meant to answer this earlier and forgot, no, these tools coincide with each other for specific scanning. They are updated differently and search different areas of a computer.
    When finished we will remove them and related quarantine folders.

    ~~

    Let's see if there are any startup items we can disable to improve performance.

    Go here to download HJT
    http://www.bleepingcomputer.com/download/hijackthis/
    • Save HJTsetup.exe to your desktop.
    • Doubleclick on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  4. #14
    Security Expert Juliet's Avatar
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    Glad we could help.

    Since this issue appears resolved ... this Topic is closed.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

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