Hello:

I have read some threads on this, but see no solution (requesting support leads to run-around where you are never able to send an email).

My runtime error occurs only in relation to Skype. I just clicked in an area in a Skype screen ad, and got the error. I updated Skype just an hour ago, and got the error.

I have Win 7 Ultimate 64-bit and Firefox.

Here is a copy of the error:

Log Name: Application
Source: Application Error
Date: 5/12/2017 9:41:06 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: [Hans L's computer name]
Description:
Faulting application name: SDOnAccess.exe, version: 2.4.40.11, time stamp: 0x535a5123
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23796, time stamp: 0x59028e59
Exception code: 0x0eedfade
Fault offset: 0x0000c54f
Faulting process id: 0xcd0
Faulting application start time: 0x01d2cb2566cb6346
Faulting application path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDOnAccess.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: a5852c00-3718-11e7-b51a-d8cb8a56fca0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-05-12T13:41:06.000000000Z" />
<EventRecordID>169160</EventRecordID>
<Channel>Application</Channel>
<Computer>HansPL-PC</Computer>
<Security />
</System>
<EventData>
<Data>SDOnAccess.exe</Data>
<Data>2.4.40.11</Data>
<Data>535a5123</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.23796</Data>
<Data>59028e59</Data>
<Data>0eedfade</Data>
<Data>0000c54f</Data>
<Data>cd0</Data>
<Data>01d2cb2566cb6346</Data>
<Data>C:\Program Files (x86)\Spybot - Search &amp; Destroy 2\SDOnAccess.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>a5852c00-3718-11e7-b51a-d8cb8a56fca0</Data>
</EventData>
</Event>


Any suggestion as to what I can do to get rid of this error? (It does not seem to impair the use of Skype.)

Thanks,

Hans L