Page 5 of 5 FirstFirst 12345
Results 41 to 49 of 49

Thread: Ticket number: 2017060480000256

  1. #41
    Member of Team Spybot (m/f)'s Avatar
    Join Date
    Feb 2006
    Posts
    270

    Default

    Hi, I just saw an e-mail sent by you 2 hours ago, the support team will take care of this issue now. Thank you.
    (m/f)

  2. #42
    Member
    Join Date
    Dec 2013
    Posts
    34

    Default

    BTW m/f

    There are other addresses for contacting us, just in case...
    Do you mean addresses I can use my mailprogram in order to send mail to Safer-Networking?
    If so, what are those addresses then?

    Marcel

  3. #43
    Member of Team Spybot (m/f)'s Avatar
    Join Date
    Feb 2006
    Posts
    270

    Default

    teamspybot@... should work. ...is spybot.info
    (m/f)

  4. #44
    Member
    Join Date
    Dec 2013
    Posts
    34

    Default

    Delivery to the following recipients failed.

    software@spybot.info

    Delivery to the following recipients failed.

    teamspybot@spybot.info

    Delivery to the following recipients failed.

    webmaster@spybot.info

    Get the impression easy to send mail to the Spybot Team.

    Marcel

  5. #45
    Member
    Join Date
    Dec 2013
    Posts
    34

    Default

    Can't edit my thread, placed ir again, to correct a text-error

    Delivery to the following recipients failed.

    software @ spybot.info

    Delivery to the following recipients failed.

    teamspybot @ spybot.info

    Delivery to the following recipients failed.

    webmaster @ spybot.info

    Get the impression it ain't easy to send mail to the Spybot Team.

    Marcel

  6. #46
    Member
    Join Date
    Dec 2013
    Posts
    34

    Default

    Hi m/f and/or Tashi,

    Is anything going to be done about the BitFefender Threat Scanner error.
    Lo't of people seem to be suffering from this same problem.

    Marcel

  7. #47
    Member
    Join Date
    Dec 2013
    Posts
    34

    Default

    The BitDefender problem is solved.

    For those who are interrested in it I'll copy the mail I received from Rob of the Spybot Team:

    >>>>>>>>
    If you are using the Free Edition, please uninstall then reinstall Spybot.
    In order to completely uninstall Spybot - Search & Destroy, please see the following link:
    Before uninstalling Spybot, it is recommended to undo Immunization to avoid issues with
    the uninstallation process.

    It is also recommended to view Spybot’s Quarantine to restore any items you would like
    to keep that were detected by Spybot. Once Spybot is uninstalled, these files cannot be
    restored.

    After Spybot has been uninstalled it is recommended to delete the following folders:
    1.C:\Program Files (x86)\Spybot – Search & Destroy 2
    Or on a 32-bit/x86 PC:
    C:\Program Files\Spybot – Search & Destroy 2

    2.C:\ProgramData\Spybot – Search & Destroy

    Please note that the “ProgramData” Folder is hidden.

    If you can’t find this folder, please check your folder properties to ensure hidden
    files/folders are displayed on your PC:
    •Open Windows Explorer (or any folder).
    •Click on “Organise”, then go to “Folder and search options”.
    •Click on “View”, then select “Show Hidden Files, Folders and Drives”.

    You should then restart your PC for the changes to take effect.

    When you reinstall Spybot please go through with a Custom Installation.
    To do this, select the option for "I want more control, more feedback and more responsibility"
    in the Installation & Usage Mode page of the Setup.
    Next, untick the box beside "Files necessary for antivirus scanning" in the
    Select Componenets window of the installer then complete the installation of Spybot.

    This should prevent the Bitdefender file from being installed which will stop this error from ocurring.
    <<<<<<<<<<<<<<<<<<<<<<<<<<

    Hopes this will work for all who have the same problem.

    Marcel

  8. #48
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,030

    Default

    I was getting the same error, and just reinstalled according to this post, and so far no error. Cool, thanks for posting the email, Marcel6969.

  9. #49
    Junior Member
    Join Date
    Jun 2017
    Posts
    6

    Smile Spybot 2.6.46 Bitdefender popup error fixed

    Quote Originally Posted by Marcel6969 View Post
    The BitDefender problem is solved.

    For those who are interrested in it I'll copy the mail I received from Rob of the Spybot Team:

    >>>>>>>>
    If you are using the Free Edition, please uninstall then reinstall Spybot.
    In order to completely uninstall Spybot - Search & Destroy, please see the following link:
    Before uninstalling Spybot, it is recommended to undo Immunization to avoid issues with
    the uninstallation process.

    It is also recommended to view Spybot’s Quarantine to restore any items you would like
    to keep that were detected by Spybot. Once Spybot is uninstalled, these files cannot be
    restored.

    After Spybot has been uninstalled it is recommended to delete the following folders:
    1.C:\Program Files (x86)\Spybot – Search & Destroy 2
    Or on a 32-bit/x86 PC:
    C:\Program Files\Spybot – Search & Destroy 2

    2.C:\ProgramData\Spybot – Search & Destroy

    Please note that the “ProgramData” Folder is hidden.

    If you can’t find this folder, please check your folder properties to ensure hidden
    files/folders are displayed on your PC:
    •Open Windows Explorer (or any folder).
    •Click on “Organise”, then go to “Folder and search options”.
    •Click on “View”, then select “Show Hidden Files, Folders and Drives”.

    You should then restart your PC for the changes to take effect.

    When you reinstall Spybot please go through with a Custom Installation.
    To do this, select the option for "I want more control, more feedback and more responsibility"
    in the Installation & Usage Mode page of the Setup.
    Next, untick the box beside "Files necessary for antivirus scanning" in the
    Select Componenets window of the installer then complete the installation of Spybot.

    This should prevent the Bitdefender file from being installed which will stop this error from ocurring.
    <<<<<<<<<<<<<<<<<<<<<<<<<<

    Hopes this will work for all who have the same problem.

    Marcel
    I have tried this and it works fine again without ever causing the popup or any messages on shutdown. The Bitdefenderthreatscanner.dmp file is no longer created in Windows/Temp anymore. Thank you so much for posting this solution until they can fix it.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •