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Thread: Ticket number: 2017060480000256

  1. #21
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    Seems I'm not permitted to do very much: the archived DMP file is also not accepted, I will try to get that errormessage attached to this reply.
    I also seem to have to log in again by almost every action I do.
    Tried but failed: the message I get:
    You do not have permission to perform this action. Please refresh the page and login before trying again.

  2. #22
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    I give up: can't get a screendump.jpg file to you, can't get a zipped dumpfile to you, seems to have no permission most of the times to do whatever I wanna do, have to (re-)log in every few minutes.

    Anyway, both my Window-systems give this BitDefender errormessage plus dumpfile when shutting down or rebooting.
    Maybe other people suffer from th same problem.

    Marcel

  3. #23
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    Hello Marcel6969,

    Bitdefender Threat Scanner.dmp
    https://www.safer-networking.org/faq...t-scanner-dmp/

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  4. #24
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    Hi Tashi,

    The original SDAV.dll was not missing in the Spybot environment.
    Downloaded the one from the Spybot site.
    Compared both files, they were not equal.
    Renamed original file to SDAV-old.
    Copied the just downloaded one into the Spybot dir.
    To really get rid of any old stuff rebooted twice.
    Both times got the error again in the shutdown part.
    So problem not (yet) solved.
    I don't know what the error exactly means, but as far as I can see, no real harm seems to be done.

    Something else: any idea why I'm having troubles so often when trying to upload attachments?
    And any idea why Í seem to be logged off so fast? I thing when I at this very moment press the "Submit Reply" button I first have to re-login again.

    Marcel

  5. #25
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    I tried to correct my typo Í in my previous answer into an "I", but got an error, see the attachment.
    Oeps, got the errormessage again just trying to upload the attachment, for which I first had to relogin again.
    The error says I have no permission to do the action I wanna do.
    I really don't understand how it works.
    Marcel
    Attached Images Attached Images

  6. #26
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    Hello Marcel6969,

    It would appear that you cannot complete certain actions in the forums because you are not logged in at the time.

    I don't know why but it is likely caused by your browser settings.

    This FAQ may be pertinent: https://forums.spybot.info/faq.php?f...q_new_faq_item

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  7. #27
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    Thanks, would never had thought of cookies.
    No lets see if this also solves my problem uploading a zip file.
    I first changed the IE settings and now logged in into the forum.

    Pressing the Manage Attachment button ask me to log in again
    Trying to upload the ZIPfile fails again with "not having permission to do this action"????
    To submit this answer I again have to log in.

    I do hope this in-between stuff does not drawn my remarks of the SDAV.dll
    Marcel

  8. #28
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    Hello Marcel6969,

    Quote Originally Posted by Marcel6969 View Post
    Thanks, would never had thought of cookies.
    No lets see if this also solves my problem uploading a zip file.
    I first changed the IE settings and now logged in into the forum.

    Pressing the Manage Attachment button ask me to log in again
    Trying to upload the ZIPfile fails again with "not having permission to do this action"????
    To submit this answer I again have to log in.
    I do not know why you cannot stay logged in if you accepted the cookie for this site.

    Quote Originally Posted by Marcel6969 View Post
    I do hope this in-between stuff does not drawn my remarks of the SDAV.dll
    Marcel
    As you had a support ticket it would be best if you make contact with them again.

    Best regards.
    Last edited by tashi; 2017-06-17 at 04:05. Reason: A question follows
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  9. #29
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    Hello Marcel6969,

    Is this your topic: https://support.emsisoft.com/topic/2...h-veroorzaken/

    Do you have Emsisoft AntiMalware installed?

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  10. #30
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    Hi Tashi,

    First: "stuff does not drawn" should be read as "stuff does not drown", sorry for that.
    And indeed, I have Emsi AntiMalware installed. But at this moment on W7 only. On W10 I have problems with that program, as you can see in the topic you are referring to. I reported that problem, they admitted the problem exists, they are working on a solution, but untill then i decided to uninstall it, in W10 that is.

    As you had a support ticket it would be best if you make contact with them again
    I have tried to get back to that ticketnumber, but failed. If I remember well, that's why I entered my problem in this forum, using that ticket number.

    Marcel

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