Hello Williee,
This particular forum is for users with personal computers which may be infected, the FAQ is posted for the benefit of members and helpers alike.
Our volunteer analysts are unlikely to make guesses or speculations. Even if a situation sounded similar, the machines and the LAN are not.
If the issue did not appear to be malware related you would be asked if you'd like to be directed to a tech forum. There you'd post a link to your topic so everyone was on the same page.
Of course Spybot users also have the option of opening a support ticket. Pro version here.
Best regards.