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Thread: Computer slow to shut down, need additional help.

  1. #11
    Security Expert Juliet's Avatar
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    The Computer's working smoothly now plus it can shut down faster than ever!
    Yes!

    When you ran the online scan, every item in the list of found objects was checked, and you clicked on the Quarantine button?
    Windows Insider MVP Consumer Security 2009 - 2017
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  2. #12
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    I did, They're all been quarantined!

  3. #13
    Security Expert Juliet's Avatar
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    I think it's time to send you on your way.

    DelFix

    • Please download DelFix or from Here and save the file to your Desktop.
    • Double-click DelFix.exe to run the programme.
    • Place a checkmark next to the following items:
    • Activate UAC
    • Remove disinfection tools
    • Click the Run button.
    • -- This will remove the specialized tools we used to disinfect your system.
      Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete
      ).

    ************************************
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
    Want to help others? Join the ClassRoom and learn how.

  4. #14
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    ..Done.

    Thank you so much taking the time to help me. I'll call on you again if things goes south.

  5. #15
    Security Expert Juliet's Avatar
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    Your very welcome.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
    Want to help others? Join the ClassRoom and learn how.

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