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Thread: "Out of Memory" on "Virtumonde" during a scan

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  1. #1
    Spybot Advisor Team Zenobia's Avatar
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    This is a little off topic, but I wanted to say thank you for posting the screenshots of the Spybot scan. That makes it easier to see what is going on with it, and is much appreciated.

    Going further here would be guesswork on my part, so I think next it would be best if you contacted Team Spybot:
    https://www.safer-networking.org/sup...ket/technical/
    Don't worry, perhaps it's a simple fix. Good luck.

  2. #2
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    Well, you're welcome then ^^

    Hoping it would be just "that", so I sent a ticket.
    Will report here whenever I get an answer~

  3. #3
    Spybot Advisor Team Zenobia's Avatar
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    Okay, thanks.

  4. #4
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    A little late for a reply (My Life™)

    OK. After waiting for a while, the answer I got was basically

    "Welp, just deactivate it in the search options."

    Indeed, deactivating it does work, but that's beyond the point, isn't?

    "The reason why issues like yours might arise is in the meantime a lot of new signatures where added"

    But adding signatures will cause problems to ancient signatures... Because?
    And after SO many years using it on many systems, why now?

    So in short, we'll never know what and why the soft did that.
    Well, at least if someone sees that in the future, they'll know what their ~solution~ is =]

    [ Case Closed ]

  5. #5
    Spybot Advisor Team Zenobia's Avatar
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    A little late for a reply (My Life™)
    No problem at all. Thank you very much for posting back the answer you received.

  6. #6
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    Hi, I am very sorry you got this unsatisfying reply from our support. "out of memory" might mean two things: first, virtumonde detection rules are memory intensive. That means when running the scan with lots of other programs, computer memory might be in use and cannot be allocated to the scanning task.
    two: there might be an error with the scanning task allocating the memory or the rules are causing this error. As Virtumonde is an old product which is not found that much anymore, it might be okay to deactivate the product to avoid this error. You can activate it again if you suspect to be infected.
    (m/f)

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