Thank you for the logs. Were you able to run a Malwarebytes scan?
Thank you for the logs. Were you able to run a Malwarebytes scan?
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
Yes, I ran a Malwarebytes scan, but it found nothing.
Give me an update on w hat the computer is doing now.
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
Running extremely slowly and hanging up a lot.
It's possible it's updating windows updates.
Let's see if there are any startup items we can disable to improve performance.
Go here to download HJT
http://www.bleepingcomputer.com/download/hijackthis/
- Save HJTsetup.exe to your desktop.
- Doubleclick on the HJTsetup.exe icon on your desktop.
- By default it will install to C:\Program Files\Hijack This.
- Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and it will launch Hijack This.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
Can I post a screenprint here?
When I double clicked on HijackThis, I got a message headed "HijackThis Beta"
Oddly...computer seems to be running much better now...but for how long?
I saved a jpg of the screenshot showing the HijackThis Beta message
It's been some time since I attached a file, but I think I've attached the screenshot showing the message I got from HijackThis. Please have a look at it and tell me how to proceed.