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Thread: No Blocked Sites show in Firefox after Immunization

  1. #1
    Junior Member DocCovington's Avatar
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    Unhappy No Blocked Sites show in Firefox after Immunization

    Hello folks,

    I have noticed something worrisome and would like to know how to resolve this issue: Whenever I immunize my system now, it shows that all Firefox entries have been successfully immunized. However, upon opening Firefox's Options and checking under Privacy & Security > History > Exceptions, none of the many websites supposedly blocked by Spybot's immunization show - the Exceptions list remains empty.

    I am using Firefox 56.0.2 and Spybot 2.6.46.0.

    Does anybody happen to know what the problem might be?

    Thanks in advance for any helpful insight,
    Doc
    Last edited by DocCovington; 2017-12-16 at 22:03.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    My exceptions list is empty in Firefox also. I checked in two different accounts. I unimmunized and re-immunized in both accounts, and it was still the same.
    I'm not sure why that is happening. You can ask for help with Spybot support:
    https://www.safer-networking.org/sup...ket/technical/

  3. #3
    Junior Member DocCovington's Avatar
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    Quote Originally Posted by Zenobia View Post
    My exceptions list is empty in Firefox also. I checked in two different accounts. I unimmunized and re-immunized in both accounts, and it was still the same.
    I'm not sure why that is happening. You can ask for help with Spybot support:
    https://www.safer-networking.org/sup...ket/technical/
    Thanks for the response, I will try contacting support then.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    You're welcome.

  5. #5
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    Any news on this issue? I have the same issue with SeaMonkey

  6. #6
    Spybot Advisor Team Zenobia's Avatar
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    I looked and mine's still blank.
    You could contact Spybot support and ask also.
    https://www.safer-networking.org/sup...ket/technical/

  7. #7
    Junior Member DocCovington's Avatar
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    Quote Originally Posted by Zenobia View Post
    I looked and mine's still blank.
    You could contact Spybot support and ask also.
    https://www.safer-networking.org/sup...ket/technical/
    I did when I last posted on here, but haven't received a response for them to date.

  8. #8
    Spybot Advisor Team Zenobia's Avatar
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    I read on the forums that Team Spybot was having trouble with their emails awhile back, and I think it might have been around the time you originally posted. Sorry about that, I wasn't aware of the email problem when I sent you to their support page at the time.

    I believe the email problem is all better now, since I haven't seen anyone posting about it for awhile. Unless (m/f) or tashi see this and respond by tomorrow, perhaps you could try sending a support request again.
    https://www.safer-networking.org/support/ticket/
    I believe you should receive an automated response via email after you fill out the form, and then a email response from a real person thereafter. If you don't get an automated response, or an email in a few days thereafter, could you please post back here? I think this should be an okay way to proceed. I'd then ask tashi for help with it.

  9. #9
    Member of Team Spybot tashi's Avatar
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    Thank you Zenobia.

    Hello DocCovington,

    Quote Originally Posted by DocCovington View Post
    I did when I last posted on here, but haven't received a response for them to date.
    I linked support to this topic and was informed a response was sent to you 12/28/2017, did you check any spam filters?

    Best regards.
    Microsoft MVP 2006-2016
    Windows Insider MVP 2016-2018

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