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Thread: Antivir - An error occurred during antivirus updates!

  1. #1
    Junior Member
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    Dec 2017
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    Default Antivir - An error occurred during antivirus updates!

    Hi all,

    I just purchased the AntiVirus but can't seem make the update work.

    [00:00.010] [-] Spybot 2 antivirus update library not found!
    [00:00.010] [-] A missing library prevented the update!

    (screenshots below).

    Any ideas?

    Many thanks!

    pic 2.JPGPic 1.jpg

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Oct 2005
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    5,165

    Default

    I looked on the Missing Files page and don't see BDUpdateServiceCom.dll listed on there anywhere. Please contact technical support here:
    https://www.safer-networking.org/sup...ket/technical/

  3. #3
    Junior Member
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    Thanks, I have sent an e-mail to the support team.

    Quote Originally Posted by Zenobia View Post
    I looked on the Missing Files page and don't see BDUpdateServiceCom.dll listed on there anywhere. Please contact technical support here:
    https://www.safer-networking.org/sup...ket/technical/

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Good. You're welcome.

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