Page 4 of 4 FirstFirst 1234
Results 31 to 35 of 35

Thread: Ransomeware help

  1. #31
    Junior Member
    Join Date
    Jul 2017
    Posts
    19

    Default

    Hi

    I wanted to again thank you for all of your help. While setting up my wife's new laptop I deleted everything on my external HD on my laptop, which was everything I had for the last 15yrs. A dumb mistake on my part using the HD to install Windows 10 on her laptop and it reformated and deleted everything, so I am starting from zero now. Her setup is good to go now and I think I will eventually wipe everything from my laptop and start fresh which will hopefully end my security issues. I really learned a lot from you and I am still reading through some of the links you sent. Thank you so much you're really nice.

    Mike

  2. #32
    Security Expert Juliet's Avatar
    Join Date
    Feb 2007
    Location
    Deep South
    Posts
    3,810

    Default

    You know, the best way to ensure safety on the infected computer was to actually reformat it. This also brings to mind the urgent need to make backups to make it all a smoother transition.

    If this had happened on mine I would not had hesitated.

    We're glad to help.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  3. #33
    Junior Member
    Join Date
    Jul 2017
    Posts
    19

    Default

    I know,I had it backed up but screwed up and deleted it along with everything else. oh well

  4. #34
    Security Expert Juliet's Avatar
    Join Date
    Feb 2007
    Location
    Deep South
    Posts
    3,810

    Default

    yikes

    Safe surfing
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  5. #35
    Security Expert Juliet's Avatar
    Join Date
    Feb 2007
    Location
    Deep South
    Posts
    3,810

    Default

    Glad we could help.
    Since this issue appears resolved ... this Topic is closed.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •