The fight against tech support scams

May 18, 2017

"Cybercriminals use a variety of tactics to defraud consumers from cold-calling and web advertising to persistent and annoying pop-up windows. The global network behind these fraudsters vastly leverages marketing specialists who trade and sell consumer information and generate leads, payment processors who hide the money trail from investigators, small and large call center operations across the world that are trained to convince consumers they have a non-existent technical problem, and software developers who create fake tools that are installed on consumers’ computers to falsely claim the existence of a problem or falsely “clean” a non-existent problem."

https://blogs.microsoft.com/on-the-i...support-scams/

The scams continue.

Another tactic is when forum spammers put links in their profiles claiming they are Microsoft Technical Support specialists.

Microsoft will never proactively reach out to provide unsolicited PC or technical support. Any communication Microsoft has with you must be initiated by you.