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  1. #1
    Junior Member
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    Default SDWelcome.exe error

    When I run update it comes up with error. When I look in the log the SDWelcome.exe has a red X.
    Running Win 8.1 & Spybot 7.2
    I have removed and re-installed with same problem.
    Thanks for any help
    Bill

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Default

    Have you rebooted the computer since getting the error? I had the error a couple weeks ago, but then sdwelcome was scheduled to be replaced when I rebooted. If I remember correctly I may have rebooted twice, though it doesn't look like that is what happened in the logfile:

    SDUpdate.exe [2018-08-24 03:37:12] [+] File "SDWelcome.exe" needs to be downloaded.
    SDUpdate.exe [2018-08-24 03:37:44] [+] Extracted "SDWelcome.exe-2.7.65.131.lzs"!
    SDUpdate.exe [2018-08-24 03:37:44] [-] Error copying "SDWelcome.exe"!
    SDUpdate.exe [2018-08-24 03:37:44] [+] Scheduled "SDWelcome.exe" for replacement on reboot.
    SDUpdate.exe [2018-08-24 03:37:44] [+] All files have been processed.
    SDUpdate.exe [2018-08-24 03:37:44] +++
    SDUpdate.exe [2018-08-24 03:37:49] SDWelcome.exe (version 2.7.64.131) needs to be updated.
    There are no more updates in my logfile related to sdwelcome.exe and the end part makes it look like the update didn't "stick", however when I checked my sdwelcome.exe file version is listed as 2.7.65.131, so I presume that means my sdwelcome.exe did update somewhere along the line.

  3. #3
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    Default

    Yes I have rebooted. Get the same error.
    Bill

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    A few others are getting the same thing, it looks like their sdwelcome is not being replaced on reboot:
    https://forums.spybot.info/showthrea...7-won-t-update

    I see now that tashi posted there and said thanks for reporting, so that most likely means the problem is being looked at and worked on and/or fixed.
    https://forums.spybot.info/showthrea...l=1#post481907

  5. #5
    Junior Member
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    Default same error for me today as well

    Will check in to see if problem has been solved.

  6. #6
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    Default SDwelcome.exe

    Having same problem ,has this been resolved

  7. #7
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    Default

    Quote Originally Posted by bill m View Post
    Yes I have rebooted. Get the same error.
    Bill
    I installed rev 2.6 and have been running that for over two weeks with no erroer

  8. #8
    Spybot Advisor Team Zenobia's Avatar
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    If you mean you reverted back to Spybot 2.6(I'm not sure what rev means), and you would like to go back to Spybot 2.7, then you could do this so you don't get the error.
    https://forums.spybot.info/showthrea...l=1#post482085

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