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Thread: Is live protection really on?

  1. #31
    Spybot Advisor Team Zenobia's Avatar
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    Default

    You're welcome.

    p.s. Happy tablet typing practice, hehe!

  2. #32
    Junior Member
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    Aug 2014
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    Default Live Protection System Driver could not be started

    I have an ASUS Laptop, Windows 10, S&D Professional version. The only issue I have is that I get a message in the top right hand corner that says Live Protection is partial. When I go to settings and try to Start Live Protection Scan the message Driver could not be started comes up. I am also running Windows Defender and Kaspersky. Can anyone shed any light?

  3. #33
    Junior Member
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    Sounds like you should start a new thread for this ?

  4. #34
    Spybot Advisor Team Zenobia's Avatar
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    Hi, lps5005 and iansne.

    lps5005, when I had 'Driver could not be started' before, I uninstalled and reinstalled Live Protection and it worked after that. You could try that if you like. You could follow this to disable and uninstall:
    https://www.safer-networking.org/faq...ve-protection/
    Then follow this to re-enable and re-install Live Protection:
    https://www.safer-networking.org/faq...ve-protection/

    Also, since you have a couple security programs, I'll just quote the FAQ for you about Live and Real-time Protection in case you need to see it:
    Does Spybot conflict with other antivirus programs?

    In the case you are using another antivirus program that contains Live Protection, real-time Protection or some equivalent, this could be conflicting with Spybotís Live Protection.

    To avoid conflicts that might arise in this case, please disable the Live Protection on either Spybot or your other antivirus program.

    Please see the link below for info on the dangers of running more than one form of real time protection:
    http://www.pcworld.com/article/20341...-than-two.html

    To disable Live Protection in Spybot, please do the following:

    • Open Spybot by right-clicking on the Spybot icon and choosing the option to Run as Administrator.
    • In the Start Center, click on Show Details then click on Advanced User Mode.
    • Click on Settings then go to the Live Protection tab.
    • Untick the checkbox for Scan programs before they start.
    • Click Apply and OK, and restart Spybot for your changes to take effect.

    https://www.safer-networking.org/wp-...otection-1.png

    Settings

    There is also a button for Show Live Protection advanced controls on this page. If you click this button you will see two options. You can choose either of these:

    1. Uninstall Live Protection (this may require you to reboot)
    2. Deactivate Live Protection
    https://www.safer-networking.org/support/spybot-2-faq/

    If the driver doesn't start after uninstalling then reinstalling it, you might want to contact Spybot support on the contact page here:
    https://www.safer-networking.org/support/#contactform

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