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Thread: Could not clean these entries in 4 attempts

  1. #1
    Junior Member
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    Jan 2018
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    Default Could not clean these entries in 4 attempts

    When I clicked on the Remove Malware button to remove the malware that Spybot found it says could not clean these entries in 4 attempts. What do I need to do to fix this problem so I can remove the malware?

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Oct 2005
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    5,159

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    Could you please click this link:
    https://www.safer-networking.org/support/spybot-2-faq/
    Scroll down to the Start Center & System Scan section. Click on "Detected items were not removed after scan. How do I remove them?" Try the instructions listed there, both using sdcleaner, and if that doesn't work then safe mode after it. Please let me know if that helped removed the detected items.

  3. #3
    Junior Member
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    Jan 2018
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    Default

    Quote Originally Posted by Zenobia View Post
    Could you please click this link:
    https://www.safer-networking.org/support/spybot-2-faq/
    Scroll down to the Start Center & System Scan section. Click on "Detected items were not removed after scan. How do I remove them?" Try the instructions listed there, both using sdcleaner, and if that doesn't work then safe mode after it. Please let me know if that helped removed the detected items.
    After doing what you said to do then I rescanned my computer with Spybot and so far I have had no problem.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Oct 2005
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    Default

    Good, glad to hear that.

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