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Thread: An error occurred during Anti Spyware updates!

  1. #1
    Junior Member
    Join Date
    Jun 2016
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    2

    Exclamation An error occurred during Anti Spyware updates!

    With the Update service for Spybot I keep getting the message that one cabinet file keeps failing due to an hash mismatch:

    Code:
    Hash 99f23194faefab9b4c26f817c5259177 for archive "Trojans-C.sbi-20190626.cab" does not match expected hash 64489F0D20CC9552B358793027F227F9!
    .

    One line down the next line it says: Installed 5 updates.

    According to my Updates.log this problem occurred for the first time on 2019-06-23 on my Pc.

    Is it possible for the support team to rebuild the file and put it on the ftp location again, please?

    Thank you!

  2. #2
    Junior Member
    Join Date
    Jun 2019
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    Default

    Hi all,

    I've got the same problem during my updates half an hour ago, except the expected hash shown is 4985CD2AF281FF9CBD62032CF791A562.
    What's going wrong?

    Greets,
    Z.

  3. #3
    Member of Team Spybot tashi's Avatar
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    Oct 2005
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    USA
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    30,472

    Default

    Hello,

    Thank you for reporting, I let the team know.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  4. #4
    Member of Team Spybot (m/f)'s Avatar
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    Feb 2006
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    Default

    Some servers did not synchronize during our internal update phase. We are investigating this issue and it will hopefully resolved soon. Thanks for reporting. If you update again, this should help because then you will probably download from another server.
    Last edited by (m/f); 2019-06-28 at 11:23. Reason: addition
    (m/f)

  5. #5
    Junior Member
    Join Date
    Jun 2016
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    Thumbs up

    Quote Originally Posted by (m/f) View Post
    Some servers did not synchronize during our internal update phase. We are investigating this issue and it will hopefully resolved soon. Thanks for reporting. If you update again, this should help because then you will probably download from another server.
    Thank you, now I was able to update the "Trojans-C.sbi" definitions.

  6. #6
    Junior Member
    Join Date
    Jun 2019
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    Default

    Thanks from me also! With me it was the Cookies.sbs-20190626.cab, which was installed a few minutes ago. Perfect!

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