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Thread: Just renewed license, cannot access program to enter license key

  1. #1
    Junior Member
    Join Date
    Dec 2019
    Posts
    1

    Question Just renewed license, cannot access program to enter license key

    I just got a popup telling me my Home Edition license has expired. So I followed the link, bought another years license, and got a license key. But every time I try go open Spybot S&D to enter the license key, it just gives me 2 options.
    "Go online to purchase a license key"
    "Go back to free version"

    I even went into the program files and launched the updater directly. Still got this popup.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,250

    Default

    That seems like a bit of a conundrum. I'm not sure what to do in that case. You could contact Spybot support. There's a contact form here:

    https://www.safer-networking.org/support/#contactform

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