Results 1 to 4 of 4

Thread: Can't use Windows Defender Real-time Protection: can't stop Security Center Service

  1. #1
    Junior Member
    Join Date
    Jan 2020
    Posts
    4

    Default Can't use Windows Defender Real-time Protection: can't stop Security Center Service

    I have Spybot Search & Destroy + AV 2.7.64.0 Professional (Settings 2.7.64.139) on a PC with Windows 10 Pro.

    I would like to use Windows Defender Real-time Protection. However, I can't because Windows says "You're using other antivirus providers". The only other antivirus Windows shows is Spybot.

    In the Spybot Start Center, I checked "Advanced User Mode", then clicked "Settings" & selected "System Services". I tried to stop the Spybot Security Center Service, but the Stop button is greyed out and inoperative.

    What can I do? The only thing I've found that works is to uninstall Spybot. I don't want to do that because I will have wasted my money buying the Professional version.

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,526

    Default

    Hello doejohn,

    From the FAQ here please see Settings & Tools. Open the drop menu, "Does Spybot conflict with other antivirus programs?"

    Please let us know if the information there helps.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member
    Join Date
    Jan 2020
    Posts
    4

    Default

    Tashi,

    Thanks for getting back to me.

    When I initially installed Spybot, I thought Live Protection might be the problem, but I uninstalled it. That didn't help. Even without Live Protection on, Windows Defender won't let me turn on Real-Time Protection.

    My apologies for not having mentioned this in the first place

  4. #4
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,526

    Default

    Hello doejohn,

    Thank you for your feedback.

    Could you open a ticket for the issue please, here.

    Best regards,
    tashi
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •