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Thread: File Scan won't load - freezes Spybot window

  1. #1
    Junior Member
    Join Date
    Jun 2011
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    5

    Default File Scan won't load - freezes Spybot window

    I'm using the Free Spybot version, on Windows 7 pro, 64-bit.

    After downloading safe files (files created by a friend and uploaded to DropBox), I noticed a warning from Microsoft Security Essentials that it was suddenly not turned on. After turning it back on, I saw that it was repeatedly turned off whenever I opened the folder to which I had downloaded my friend's files (ie, in Windows Explorer).

    I therefore updated Spybot, and did a right-click "Scan file" on the suspect folder, but Spybot wouldn't load to scan it -- I got an hourglass icon, which soon disappeared, and nothing happened.

    I then opened Spybot, and tried to access the folder via "File Scan", but the same thing happened there -- PLUS, the Spybot window froze (I had to use Taskmanager to 'end task' and close that window).

    However, Spybot DID do a complete system scan, and found no serious problems -- just mild stuff, that I had it "fix".

    Is malware interfering with Spybot's File Scan, or is the problem something else?

    Many thanks, in advance, for any tips!

  2. #2
    Junior Member
    Join Date
    Jun 2011
    Posts
    5

    Default

    Problem solved: Turns out that I had another anti-malware app (MalwareBytes) running in the background, and it must have been blocking both Spybot and MSSE from scanning the folder in question.

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