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Thread: Full version, services won't start

  1. #1
    Junior Member
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    Apr 2020
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    Default Full version, services won't start

    I've got the full paid version of Spybot, but the services won't start. Trying to start them in the Settings panel, they are all greyed out. If I open with Admin privileges, I get an error message.
    Error.png
    SettingsError.png
    ServiceError.png

    Any advice? No other antivirus software installed beyond Windows Security.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Oct 2005
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    drghughes noticed that one of the services didn't start immediately after installing Spybot 2.8 until after they had rebooted their computer:
    https://forums.spybot.info/showthrea...l=1#post484577
    If you haven't rebooted your computer since installing, you could give it a try and see if the services start up afterwards. It might be something similar happening with yours.

  3. #3
    Junior Member
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    Boy, I wish it were that. I've tried multiple things and rebooted a bunch of times.

    Quote Originally Posted by Zenobia View Post
    drghughes noticed that one of the services didn't start immediately after installing Spybot 2.8 until after they had rebooted their computer:
    https://forums.spybot.info/showthrea...l=1#post484577
    If you haven't rebooted your computer since installing, you could give it a try and see if the services start up afterwards. It might be something similar happening with yours.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Sorry to hear that. You could open a support ticket here:
    https://www.safer-networking.org/support/#contactform
    Also, my apologies on the late reply. I got a bit busy, and forgot to check this thread for replies.

  5. #5
    Senior Member
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    Sep 2008
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    Just in case you haven't come across https://support.microsoft.com/en-au/...suddenly-stops

    Given that it looks like you (sensibly, in my view) normally use a standard user account, that solution may work, especially since in my experience Spybot doesn't seem to cope well with that way of operating.

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