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Thread: Updates failing (for many weeks now).

  1. #1
    Junior Member
    Join Date
    Nov 2019
    Posts
    2

    Default Updates failing (for many weeks now).

    My premium installation fails to install updates, and has been failing for many weeks now. Please advise corrective measures.

    [00:07.658] [i] Updating Plugins/update.txt...
    [00:07.722] [i] Updated Plugins/update.txt (133 bytes)...
    [00:07.726] [+] Installing antivirus signature updates...
    [00:12.984] [-] Failed to install Spybot 2 antivirus signatures!
    [00:12.985] [-] Failed to install Spybot 2 antivirus signatures (e

    Thank you.
    Kirk A

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,246

    Default

    There's a contact form that you could fill out to get help from Spybot support located here:
    https://www.safer-networking.org/support/#contactform

  3. #3
    Junior Member
    Join Date
    Nov 2019
    Posts
    2

    Default Problem resolved

    Problem resolved with an installation of the latest version. Thank you.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,246

    Default

    I'm glad you got it fixed. Thanks for letting me know.

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