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Thread: SDUpdate.exe crashing

  1. #1
    Junior Member
    Join Date
    Jun 2020
    Posts
    2

    Default SDUpdate.exe crashing

    I get this in my app log:
    Faulting application name: SDUpdate.exe, version: 2.8.68.100, time stamp: 0x5ea5e0d1
    Faulting module name: SDUpdate.exe, version: 2.8.68.100, time stamp: 0x5ea5e0d1
    Exception code: 0xc0000005
    Fault offset: 0x00005c92
    Faulting process id: 0x1148
    Faulting application start time: 0x01d64e5536007440
    Faulting application path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
    Faulting module path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
    Report Id: f3cba605-1cc1-4fba-80fb-c201c9919574
    Faulting package full name:
    Faulting package-relative application ID:

    Thoughts - or additional details I can provide?

  2. #2
    Junior Member
    Join Date
    Jun 2020
    Posts
    2

    Default

    I can run the update ok and not errors. Are there two different updaters? One for the program and one for the definitions?

  3. #3
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,247

    Default

    You could open a support ticket about that. There's a contact form here.

    https://www.safer-networking.org/support/#contactform

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