Page 2 of 2 FirstFirst 12
Results 11 to 17 of 17

Thread: well i hadn't planned on such a quick return...

  1. #11
    Senior Member
    Join Date
    Feb 2008
    Location
    L.A. (Lower Arkansas)
    Posts
    332

    Default

    here's those two

    Malwarebytes
    www.malwarebytes.com

    -Log Details-
    Scan Date: 1/25/21
    Scan Time: 11:03 AM
    Log File: 3f0332f6-5f2f-11eb-b985-00a0c6000000.json

    -Software Information-
    Version: 4.3.0.98
    Components Version: 1.0.1130
    Update Package Version: 1.0.36191
    License: Premium

    -System Information-
    OS: Windows 10 (Build 19041.746)
    CPU: x64
    File System: NTFS
    User: DADS\ronny

    -Scan Summary-
    Scan Type: Threat Scan
    Scan Initiated By: Manual
    Result: Completed
    Objects Scanned: 292437
    Threats Detected: 0
    Threats Quarantined: 0
    Time Elapsed: 3 min, 8 sec

    -Scan Options-
    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Detect
    PUM: Detect

    -Scan Details-
    Process: 0
    (No malicious items detected)

    Module: 0
    (No malicious items detected)

    Registry Key: 0
    (No malicious items detected)

    Registry Value: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Data Stream: 0
    (No malicious items detected)

    Folder: 0
    (No malicious items detected)

    File: 0
    (No malicious items detected)

    Physical Sector: 0
    (No malicious items detected)

    WMI: 0
    (No malicious items detected)


    (end)


    # -------------------------------
    # Malwarebytes AdwCleaner 8.0.9.1
    # -------------------------------
    # Build: 01-20-2021
    # Database: 2021-01-25.1 (Cloud)
    # Support: https://www.malwarebytes.com/support
    #
    # -------------------------------
    # Mode: Clean
    # -------------------------------
    # Start: 01-25-2021
    # Duration: 00:00:12
    # OS: Windows 10 Home
    # Cleaned: 17
    # Awaiting reboot:1
    # Failed: 0


    ***** [ Services ] *****

    No malicious services cleaned.

    ***** [ Folders ] *****

    Deleted C:\Program Files (x86)\NCH Software\Components\NCHToolbars\conduit

    ***** [ Files ] *****

    No malicious files cleaned.

    ***** [ DLL ] *****

    No malicious DLLs cleaned.

    ***** [ WMI ] *****

    No malicious WMI cleaned.

    ***** [ Shortcuts ] *****

    No malicious shortcuts cleaned.

    ***** [ Tasks ] *****

    No malicious tasks cleaned.

    ***** [ Registry ] *****

    Deleted HKCU\Software\Conduit
    Deleted HKCU\Software\NCH Software\Components\conduit
    Deleted HKLM\Software\Wow6432Node\Conduit
    Deleted HKLM\Software\Wow6432Node\NCH Software\Components\conduit

    ***** [ Chromium (and derivatives) ] *****

    No malicious Chromium entries cleaned.

    ***** [ Chromium URLs ] *****

    No malicious Chromium URLs cleaned.

    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries cleaned.

    ***** [ Firefox URLs ] *****

    No malicious Firefox URLs cleaned.

    ***** [ Hosts File Entries ] *****

    No malicious hosts file entries cleaned.

    ***** [ Preinstalled Software ] *****

    Deleted Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP CUSTOMER FEEDBACK
    Deleted Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
    Deleted Preinstalled.HPSupportAssistant Folder C:\ProgramData\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
    Deleted Preinstalled.HPSupportAssistant Folder C:\Users\ronny\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
    Deleted Preinstalled.HPSupportAssistant Folder C:\Users\ronny\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
    Deleted Preinstalled.HPSupportAssistant Folder C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
    Deleted Preinstalled.HPSupportAssistant Folder C:\Windows\System32\config\systemprofile\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
    Deleted Preinstalled.HPSupportAssistant Registry HKLM\Software\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
    Deleted Preinstalled.HPSupportAssistant Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
    Deleted Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
    Deleted Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
    Needs Reboot Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS


    *************************

    [+] Delete Tracing Keys
    [+] Reset Winsock

    *************************

    ***** Reboot Required to Complete *****


    ***** [ Folders ] *****

    Cleaning failed C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS

    *************************

    AdwCleaner[S00].txt - [3195 octets] - [25/01/2021 10:54:59]

    ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

  2. #12
    Senior Member
    Join Date
    Feb 2008
    Location
    L.A. (Lower Arkansas)
    Posts
    332

    Default

    i also noticed i used bing and google both and they are back to normal. no problems.

  3. #13
    Security Expert Juliet's Avatar
    Join Date
    Feb 2007
    Location
    Deep South
    Posts
    3,959

    Default

    Quote Originally Posted by rcb56 View Post
    i also noticed i used bing and google both and they are back to normal. no problems.
    Good deal

    it says it found preinstalled software it selected for quarantine but it's HPAssistance that was found. do i really want that gone? i never have used it.
    I tried to use mine and it really never worked that well, and if need be you think you should download and install again.

    HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)
    https://support.hp.com/us-en/document/c03467905

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`

    What we can do now if you think you need to is to do an online scan.

    ESET Online Scanner

    Download and save it to your desktop.

    https://www.eset.com/us/home/online-scanner/

    • Right-click on esetonlinescanner_enu.exe and select Run as Administrator.
    • When the tool opens, click Get Started.
    • Read and accept the license agreement.
    • At the Welcome to ESET Online Scanner window, click Get Started.
    • Select whether you would like to send anonymous data to ESET.
    • Note: if you see the "Welcome Back to ESET Online Scanner" screen, click Computer Scan > Full Scan.
    • Click on the Full Scan option.
    • Select Enable ESET to detect and remove potentially unwanted applications, then click Start scan.
    • ESET will now begin scanning your computer. This may take some time.
    • When the scan is finished and if threats have been detected, select Save scan log. Save it to your desktop as eset.txt. Click on Continue.
    • ESET Online Scanner may ask if you'd like to turn on the Periodic Scan feature. Click on Continue.
    • On the next screen, you can leave feedback about the program if you wish. Check the box for Delete application data on closing. If you left feedback, click Submit and continue. If not, Close without feedback.
    • Open the scan log on your desktop (eset.txt) and copy and paste its contents into your next reply.

    ---------------------------
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  4. #14
    Senior Member
    Join Date
    Feb 2008
    Location
    L.A. (Lower Arkansas)
    Posts
    332

    Default

    ok juliet running that scan now. i think it was the reset that did it but i sure thank you. maybe it'll be awhile before i get goofy again. thanks, take care!

  5. #15
    Senior Member
    Join Date
    Feb 2008
    Location
    L.A. (Lower Arkansas)
    Posts
    332

    Default

    i was just looking at that stuff right before this...it wasn't very in depth i felt.

  6. #16
    Security Expert Juliet's Avatar
    Join Date
    Feb 2007
    Location
    Deep South
    Posts
    3,959

    Default

    Quote Originally Posted by rcb56 View Post
    i was just looking at that stuff right before this...it wasn't very in depth i felt.
    The Eset scan?
    Not sure what your talking about?
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  7. #17
    Security Expert Juliet's Avatar
    Join Date
    Feb 2007
    Location
    Deep South
    Posts
    3,959

    Default

    Glad we could help.
    Since this issue appears resolved ... this Topic is closed.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •