Results 1 to 9 of 9

Thread: Initial installation & whitelisting

  1. #1
    Junior Member
    Join Date
    Feb 2021
    Posts
    3

    Default Initial installation & whitelisting

    Is it possible to install Spybot version 2.8 without an internet connection? When I try running the latest v2.8.68.0 installer (copied over via USB drive), I can't get past a status warning that there is "no active internet connection". It appears to be looking for the file "setup-signatures.exe". Note that I have been able to install the earlier version 2.6 without any issues with no connection. This is on a new Windows 10 Pro system, and I would like to build a proper whitelist before allowing internet access.

    As an alternative, is there a way to export a whitelist created with v2.6 and then import it back into v2.8 after installing the later using an active connection to the internet? As a follow-up to this, what is the correct procedure down the road for installing later versions of Spybot without losing my existing whitelist?

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,335

    Default

    You could ask Team Spybot about that on the contact form.
    https://www.safer-networking.org/support/#contactform

  3. #3
    Junior Member
    Join Date
    Feb 2021
    Posts
    3

    Default

    Quote Originally Posted by Zenobia View Post
    You could ask Team Spybot about that on the contact form.
    https://www.safer-networking.org/support/#contactform
    Thanks very much for the suggestion. I contacted them several days ago about this, but have not yet received a reply.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,335

    Default

    You're welcome.

    I'm not certain how long it generally takes for a reply from them. One other possibility is that the reply sometimes might go into spam, so could you check your spam folder for a reply, then post back here, please? Thanks.

  5. #5
    Junior Member
    Join Date
    Feb 2021
    Posts
    3

    Default

    Quote Originally Posted by Zenobia View Post
    You're welcome.

    I'm not certain how long it generally takes for a reply from them. One other possibility is that the reply sometimes might go into spam, so could you check your spam folder for a reply, then post back here, please? Thanks.
    There was no reply in my spam filter. I received automated notifications with support ticket numbers (I split my questions above into two messages), but nothing since.

  6. #6
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,335

    Default

    Okay, I'll contact the moderator (and resident very nice person), she'll know what to do.

  7. #7
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,728

    Default

    Hello Archimedes,

    I will see what I can find out in the morning.

    Thank you Zenobia.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  8. #8
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,335

    Default

    Thanks, tashi.

  9. #9
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,728

    Default

    Apologies for the delay Archimedes, you should receive a reply today.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •