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Thread: Runtime error 217 at 500E8338

  1. #1
    Junior Member
    Join Date
    May 2017
    Posts
    9

    Default Runtime error 217 at 500E8338

    I have Windows 10, 64-bit, v. 20H2, SpyBot Home Edition +AV 2.8.

    I get Runtime error 217 at 500E8338; not sure after what action.

    Does events below give any clue as to what I can do to get rid of this error, which started after upgrade to this version of SpyBot.

    Thanks/Hans L


    -------------------------------

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-03-06T16:56:35.6436388Z" />
    <EventRecordID>39481</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-JNCGSP4</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>SDUpdate.exe</Data>
    <Data>2.8.68.100</Data>
    <Data>5ea5e0d1</Data>
    <Data>SDUpdate.exe</Data>
    <Data>2.8.68.100</Data>
    <Data>5ea5e0d1</Data>
    <Data>c0000005</Data>
    <Data>00005c92</Data>
    <Data>23f8</Data>
    <Data>01d712a9aa355f85</Data>
    <Data>C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe</Data>
    <Data>C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe</Data>
    <Data>69272e46-044e-4f04-8660-0e4321d548c8</Data>
    <Data />
    <Data />
    </EventData>
    </Event>

    --------------------------------

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-03-06T18:07:26.1563102Z" />
    <EventRecordID>39534</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-JNCGSP4</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>SDOnAccess.exe</Data>
    <Data>2.6.46.11</Data>
    <Data>535a5123</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>10.0.19041.804</Data>
    <Data>b610d74d</Data>
    <Data>0eedfade</Data>
    <Data>0012a8b2</Data>
    <Data>1710</Data>
    <Data>01d712b38ff853e8</Data>
    <Data>C:\Program Files (x86)\Spybot - Search & Destroy 2\SDOnAccess.exe</Data>
    <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
    <Data>decef952-f73d-4839-b567-f61af06f70cf</Data>
    <Data />
    <Data />
    </EventData>
    </Event>

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,329

    Default

    You had the same runtime error 217 at 500E8338 related to skype a few years back. It came up when I was searching:
    https://forums.spybot.info/showthrea...8338-and-Skype
    Unfortunately, I couldn't find anything further. There's a contact form here you can use to get help from Team Spybot.
    https://www.safer-networking.org/support/#contactform

  3. #3
    Junior Member
    Join Date
    May 2017
    Posts
    9

    Default

    Quote Originally Posted by Zenobia View Post
    You had the same runtime error 217 at 500E8338 related to skype a few years back. It came up when I was searching:
    https://forums.spybot.info/showthrea...8338-and-Skype
    Unfortunately, I couldn't find anything further. There's a contact form here you can use to get help from Team Spybot.
    https://www.safer-networking.org/support/#contactform
    Thank you for the links! I have files a help request.

    Hans L

  4. #4
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,329

    Default

    You're welcome. Good luck, I hope you get it sorted.

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