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Thread: Cannot get renewal code to load

  1. #1
    Senior Member
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    Default Cannot get renewal code to load

    I just renewed my Spybot Professional and got the new license code, but I cannot get it to load.
    I was going to post a screenshot but it is not working.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
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    5,346

    Default

    Could you describe what's happening? Is the little New License window not coming up?

  3. #3
    Senior Member
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    Default

    Let me see if I can put in a screenshot. I had gotten a message about renewing and I did. In the past, I just plugged in to code and it renewed.
    Spybot Pro license trying to get license key to go in.jpg

  4. #4
    Senior Member
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    Default

    Me again. I just tried again and this time, the code went thru ok. YaY! Thank you for all that you do!

  5. #5
    Spybot Advisor Team Zenobia's Avatar
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    Oct 2005
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    5,346

    Default

    You're welcome. I'm glad the code went through.

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