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Thread: something is surely wrong...

  1. #11
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    ok sounds good!

  2. #12
    Security Expert-emeritus Juliet's Avatar
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    How's it going this morning?
    Windows Insider MVP Consumer Security 2009 - 2017
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  3. #13
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    everything seems ok juliet, i guess you worked your magic again but it's better than when i came in.

  4. #14
    Security Expert-emeritus Juliet's Avatar
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    abracadabra!

    Let's remove tools

    Use this tool to remove quarantined items:

    Please download KpRm by Kernel-panik and save to your Desktop.
    • Click on KpRm.exe to run the tool.

    Vista/Windows 7/8/10 users right-click and select Run As Administrator.
    • Put a check mark next to these items:

    - Delete tools
    - Delete now
    • Click the "Run" button.



    • When the tool has finished, it will create and open a log report and delete itself.

    you can delete the report.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  5. #15
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    ok, juliet it's been fun again but constructive. i'm sure i'll run into more trouble someday and come limping in. until then take care and thanks again so much!

  6. #16
    Security Expert-emeritus Juliet's Avatar
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    Glad we could help.
    Since this issue appears resolved ... this Topic is closed.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

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