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Thread: Ordered $27.99 ver this morn, what is the est waiting time till it lands in my MB?

  1. #1
    Junior Member
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    Default Ordered $27.99 ver this morn, what is the est waiting time till it lands in my MB?

    Hi,

    Ordered $27.99 ver this morn, what is the est waiting time till it lands in my MB?https://forums.spybot.info/images/smilies/euro.gif

    Regards,

    klxdrt

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Oct 2005
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    The newer paid editions of Spybot have you enter your license key, rather than receiving the license installer by email. You should get a Purchase Receipt email where you can view the license key, according to this page:
    https://www.safer-networking.org/faq...pybot-license/
    You should also be able to view your license key on the Purchase Confirmation page and your purchase pdf. If you have received one of those three and can view your license key you can follow the instructions on the page I linked above to activate your new spybot license .

  3. #3
    Junior Member
    Join Date
    Jun 2020
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    Default Never recd purchase receipt email of any email regarding this purchase.

    Quote Originally Posted by Zenobia View Post
    The newer paid editions of Spybot have you enter your license key, rather than receiving the license installer by email. You should get a Purchase Receipt email where you can view the license key, according to this page:
    https://www.safer-networking.org/faq...pybot-license/
    You should also be able to view your license key on the Purchase Confirmation page and your purchase pdf. If you have received one of those three and can view your license key you can follow the instructions on the page I linked above to activate your new spybot license .
    Zenobia;485981

    Never recd purchase receipt email of any email regarding this purchase. I ran into the crazy business system this company uses before when I purchased the $9.99 version. Took about a week of my top notch analytical & computer skills, and in the end I had to have AE void payment. This got their attention!

    As this version came to expiration, Spybot gave me daily reminders but they weren't smart enough to hot link the "renew now" msg to an easy renew form. And I'm 81 yrs old using W10 on a gaming laptop & re-engineered the home page. I'm also confined to a wheel chair for the rest of my life.

    Regards,

    klxdrt

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Oct 2005
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    5,340

    Default

    Oh, I see. Did you see a purchase confirmation page or purchase .pdf? There is a Lost License page that you could use to get your license number located here:
    https://www.safer-networking.org/lost-license/

    Or if you'd prefer, you could contact Team Spybot and ask instead. Their contact form is here:
    https://www.safer-networking.org/support/#contactform
    Hope that helps.

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