Results 1 to 2 of 2

Thread: Live Protection prevents New World (video game) from loading.

  1. #1
    Junior Member
    Join Date
    Nov 2021

    Default Live Protection prevents New World (video game) from loading.

    I picked up this game on Amazon/Steam today called 'New World'.
    It wouldn't load and just gives an error.

    Launch Error
    Unexpected error. (0xC0020015)
    launch error.png

    Tried reinstalling graphic card and chipset drivers.
    Went through a bunch stuff before discovering the problem is related to Spybot's Live Protection.

    Needed to go into Settings > Live Protection, then uncheck: 'Scan programs before they start.'
    Suppose I'll leave this unchecked for now, just an FYI incase anyone else is running into this problem, or knows of a better solution then toggling off this feature.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005


    I did a search and apparently New World uses Easy Anti-Cheat:

    In the past, some people posted that Live Protection blocks Easy Anti-Cheat:

    If you aren't being prompted to block, allow, quarantine, etc., then your best bet would be to ask Team Spybot for help with this, and see what they recommend. If you would, please use the contact form to ask them about live protection and Easy Anti-Cheat using the link below (unless one of them posts here with an answer, it's possible one of them may):

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts