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Thread: Please help with the logs before i post them to detect suspicious activity

  1. #11
    Security Expert Juliet's Avatar
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    OK
    I think we're at a point where I am not able to help but, I can refer you to sites that possibly can.

    https://answers.microsoft.com/en-us/...5-f1cd6a9dfd64
    Microsoft has an article to reclaim administrator rights to a profile, you will have to go into recovery mode to get there.


    https://www.sysnative.com/forums/forums/windows-10.148/
    Login or register, also this site is more likely to help with lost privileges then I am.


    Login or register to the below site if you think there is still something malicious on your machine.
    https://www.bleepingcomputer.com/for...-removal-help/
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

  2. #12
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    i will try those threads. However, i have noticed that i can run farbar in administrator mode. But it is true that i cannot run some things in administrator mode. My other profile shows it is still an administrator account. However, there are multiple problems on this system such as the other profile cannot connect to the internet..... i found that on that profile, if i go to airplane mode, i cannot get out of it, and when i switched profiles, i was in airplane mode automatically while the other one was not, and when i turned off airplane mode in the main one, it was still showing the icon, after it said it was off. Temporarily, it also could not go to the control panel or settings. I wonder if it had anything to do with logging into a specific account. That should not have anything to do with windows settings. Also, the keyboard buttons should not be disabled in one profile, and then when i login to the other profile after logging off of the account in the other profile and not having airplane mode on, i should not be automatically in airplane mode and stuck in it.

  3. #13
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    Note: I did find that when I ran farbar in admin mode, it updated and IDP.HELU.AID15 was detected after updating it. Is that a false positive, or is that a serious threat?

  4. #14
    Security Expert Juliet's Avatar
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    Quote Originally Posted by Joshuacm View Post
    Note: I did find that when I ran farbar in admin mode, it updated and IDP.HELU.AID15 was detected after updating it. Is that a false positive, or is that a serious threat?
    That is a false-positive
    https://www.bleepingcomputer.com/for...ing-out-virus/
    AVAST pinged the program as a virus called IDP.HELU.AID15.

    The Farbar program is updated often.
    If it's identified as suspicious by your Anti-Virus program you can add it to the trusted list or delete it and download it again from the link I provide.
    Farbar Recovery Scan Tool (x64) and save the file to your Desktop.

    And since you have opened a new topic asking for help at BleepingComputers, I will close this topic.
    https://www.bleepingcomputer.com/for...-was-infected/
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

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