remove Generic.Ransom.VxLock.E31AD1D6

[Chris Haslam]

I can send you one of the zip files in SS&D\Quarantine, if that would be helpful --- and safe. These are spooky times!

[Juliet]

I have heard back from one of the advisors:


Yes, that does look like a false positive. Send them to post in the false positives forum,
https://forums.spybot.info/showthrea...alse-Positives
Then link to the false positive forum section:
https://forums.spybot.info/forumdisp...alse-Positives
It would be helpful if you asked him to post a link to his "remove Generic.Ransom.VxLock.E31AD1D6" thread in his false positive post as well, so they can look at the thread if they want any further info.

[Chris Haslam]

Working on reporting it

[Chris Haslam]

Do I need to subscribe to the False Positives thread?

[Chris Haslam]

I found that I was already subscribed: back in 2019

[Juliet]

I'm not sure how that forum works but would think you would need to subscribe to the topic you create.

[Chris Haslam]

I have posted to False Positives and linked by thread to our thread.

[Chris Haslam]

Posted to False Positives:

"A scan last night and again today, after the daily update, did not show VxLock. It appears that the problem is resolved."

Thank you for your help.

I will check my wife's PC to see whether it is also OK.

[Juliet]

Got my fingers crossed.

[Chris Haslam]

My wife's PC no longer shows VxLock

favicons.sqlite on her PC is 44 MB ! I found a way, in Mozilla Help, of copying existing bookmarks to a newly installed Firefox. Perhaps this will reduce size of favicons and stop Firefox crashing.