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Thread: Quarantine Authentication Notification

  1. #1
    Junior Member
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    Question Quarantine Authentication Notification

    Please see the attached Quarantine Authentication Notification file.
    Please advise?
    Thanks!
    Attached Images Attached Images

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Hello.

    That happens when you open Quarantine through the Spybot tray?
    I checked my own Spybot quarantine, and I don't get that warning.
    I'm running Spybot version 2.9.82.0. Is that the version that you have? If you open Spybot Start Center, then click Help and then About it shows the version.

  3. #3
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    Yes, this happens when I run Quarantine by the Spybot Tray icon.
    That is how I have been running Quarantine for years and I never before got the Quarantine Authentication Notification.
    I am running Spybot version 2.9.82.0, too, as that must be a new version as a shortcut was recently created for Spybot Start Center on my Windows screen which I deleted since I do not use that.
    I assume that Quarantine was not authenticated in the new Spybot version 2.9.82.0, according to the Quarantine Authentication Notification.
    My PC is Windows 11 Home 64 Bit.
    Can you please have the Spybot Team look into that?
    Thanks!

  4. #4
    Member of Team Spybot (m/f)'s Avatar
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    Hi, this error was reported several times now. We updated some files and although this error did not occur in our test systems, it seems to be not that rare with other users. We are looking for the cause right now.

    A reinstallation will probably fix this, although this is what we wanted to spare users.
    (m/f)

  5. #5
    Junior Member
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    Red face

    I do not get the Quarantine Authentication Notification anymore on my PC after I run Quarantine.

  6. #6
    Member of Team Spybot (m/f)'s Avatar
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    That is good news, thanks for the kind reply.
    (m/f)

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